Dulitha J

-Oversaw and managed all operational aspects for Etisalat e& account (the companys largest client), ensuring contract compliance and smooth day-to-day functioning.
-Managed monthly timesheets for 500+ outsourced resources (both onsite and offsite), ensuring accurate tracking and timely client approvals for billing processes.
-Prepared and managed monthly billing for 50+ POs and milestone-based projects for on-time invoice submission.
-Acted as the main SPOC for operational and invoicing support, handling invoicing through client portals while ensuring adherence to contract terms and invoicing protocols.
-Reconciled Statements of Account, monitored outstanding invoices, and followed up to support timely payments and positive cash flow.
-Coordinated with procurement, vendor management, and finance teams to resolve discrepancies and manage PO closures/extensions, and oversee the tracking and release of bank guarantees per contract terms.
-Monitored and analyzed PO consumption on a monthly and yearly basis to support resource allocation and accurate billing.
-Collaborated with the Account Manager to support budgeting and financial forecasting.
-Assisted in investigating monthly accrual discrepancies and identifying the root causes.
-Worked closely with HR and Finance teams to maintain accurate project allocation and billing through updated employee master files and system accruals.
-Reported and provided regular cash flow updates with senior management to support informed financial decision-making.

-Managed the full recruitment cycle, including candidate screening, interview scheduling, and conducting interviews.
-Provided day-to-day administrative support and assisted in preparing and issuing invoices, receipts, and client contracts.
-Liaised with clients and employees to address and resolve inquiries promptly and professionally.
-Maintained accurate and up-to-date documentation for both clients and employees to ensure compliance and operational ease.
-Handled visa renewals, leave tracking, and contract updates, ensuring accurate and timely processing.

-Operated on Sage 50 software to manage and record daily financial transactions.
-Recorded daily restaurant cash and credit card sales entries.
-Issued daily purchase orders and coordinated deliveries to ensure seamless operations.
-Processed vouchers, managed petty cash, and recorded supplier invoices to maintain up-to-
date financial records.
-Collaborated with suppliers to verify product pricing and promptly resolve discrepancies.
-Supported the Finance Manager in closing branch accounts and preparing financial reports.

-Operated on Tally and Focus software for preparing POs and invoices.
-Managed local and export invoices for B2B retail clients and monthly service invoices for DAPCO (sister company) landscaping and maintenance clients.
-Assisted the Chief Accountant with payroll processing, bank reconciliations and related financial tasks.
-Issued monthly Statements of Accounts to clients and reconciled receivables (local/export) invoices to identify discrepancies.
-Coordinated with the warehouse to ensure product availability, validate costs and avoid order fulfillment delays.