Erica Alyssa باناليجان, Receptionist-Secretary,Administrative Assistant

Erica Alyssa باناليجان

Receptionist-Secretary,Administrative Assistant

Controlite Integrated Systems

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Business Administration
الخبرات
7 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 5 أشهر

Receptionist-Secretary,Administrative Assistant في Controlite Integrated Systems
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ سبتمبر 2023

Job Description / Duties and Responsibilities:
• The Admin assistant is primarily responsible for providing clerical, administrative andtechnical support to the Entire Office.
• Act as the frontline staff of Corporate Office and Channels all concerns.
• Complete all required documentation and work as per the Integrated Management System requirement
• Any other duties as may be agreed from time to time.
• Inventory all the stocks and Replenish if needed.

Business Owner في Restaurant
  • الفلبين - Manila
  • أكتوبر 2022 إلى أبريل 2023
Operation Assistant/Documentation في Trustme Shipping Corporation
  • الفلبين - Manila
  • مارس 2022 إلى أكتوبر 2022

Job Description / Duties and Responsibilities:
 Processing of all documents, invoices, payments, booking of hotels regarding Crew Change On signers and Off signers,
 Loading of Cargo and Discharging Cargo
 Coordination and organization of sea freight operations.
 Handling different types of shipments: FCL, LCL, Consol, etc.
 Assisting customers with shipping requirements in terms of import formalities.
 Ensuring no mistakes and/or misunderstandings during verification of HB/L before releasing cargo under different types of bills of ladings
 Constant monitoring while ensuring the proper setting of milestones/status codes under 100% Data Quality.
 Strict meeting of in-time receipt of correct and sufficient documents
 Archive documentation into job file before vessel arrival
 To take charge of the coordination work for all outgoing shipments based on customer allocation
 Ensuring smooth flow of export and import operations relating of FCL sea freight shipments
 Sourcing of containers and vessel space for FCLs based on customer requirements
 Negotiates with different service providers to get the lowest price, confirm the charge, and make the payment done
 Liaise with internal parties: Customer Service and operation team for proper loading and delivery.
 Coordinating with external parties: truckers, shipping lines etc. to ensure smooth delivery
 Checking of vessel berthing and schedules as well as updating of booking forecasts
 Follows shipping status, inputs and updates shipping documents in the system in a timely manner
 Manage shipping related enquiries from internal / external customers
 Trouble shoot operational issues encountered internally and externally
 Customize logistics solutions for customers, where needed

Corporate Office Assistant في General Santos Doctors Hospital Inc.
  • الفلبين - General Santos
  • سبتمبر 2020 إلى يناير 2022

Job Description / Duties and Responsibilities:
 The office assistant is primarily responsible for providing clerical, administrative and technical support to the Corporate Office.
 Act as the frontline staff of Corporate Office and Channels all concerns to Executive Assistant to the President.

Customer Coordinator (Clients Services Clerk), Receptionist-Secretary, Administrative Assistant في EMIRATES SERVICES LLC
  • الإمارات العربية المتحدة - دبي
  • أبريل 2018 إلى يناير 2019

Job Description/ Duties and Responsibilities:
 Greets the Clients and answered busy multi-line phone system and referred callers as appropriate, as necessary.
 Respond swiftly and courtesy to customers complaints and inquiries.
 Capture customer’s information, including addresses and phone numbers, for future follow up.
 Build rapport with customer through friendly, engaging communication.
 Doing marketing thru phone calls and emails.
 Documentary filing and typing entry data.
 Knowledge of sales invoices and record all invoice to update.

Store Sales Assistant في Kenstand Philippines INC
  • الفلبين - Manila
  • ديسمبر 2016 إلى أبريل 2017

Job Description / Duties and Responsibilities:
 Interact with customers and clients face to face and give what they are looking for.
 Maintain awareness of inventory that is available to the store.
 Prepare daily report weekly, monthly, and monthly records.
 Control stock level based on forecast for the season.
 Provides good customer service.
 Merchandizing and replenishment of products.

Store Associate في Fast Retailing Philippines Robinsons
  • الفلبين - Manila
  • أغسطس 2016 إلى ديسمبر 2016

Job Description / Duties and Responsibilities:
 Inventory of Stocks.
 Customer Service at Sales Floor.
 Check the Sales Target Day to day.
 Checking Stocks availability.
 Check the details of clothes at Stock management.
 Replenishment.

Data Entry في Accenture
  • الفلبين - Mandaluyong City
  • سبتمبر 2015 إلى يونيو 2016

Job Description / Duties and Responsibilities:
 Workflow Management
 Accuracy of Data
 Make necessary changes or corrections.
 Maintaining Extreme Confidentiality.
 Check the details of Resource at IQN.
 Check the Detailed of Tickets to ramp down.
 Extract Different Reports.
 Operations Helpdesk

General Clerk في PUREGOLD PRICE CLUB INC. (Head Office)
  • الفلبين - Manila
  • مايو 2014 إلى يونيو 2016

Job Description / Duties and Responsibilities:
 Automated Replenishment Maintenance (ARM).
 Compute and Analyze the Data of different supplier.
 Analyze the Sales based on the Sales Performance per category.
 Extract different supplier in different buyer.
 Enlist new supplier for the company.
 Prepare Merchandising Report and Data used for Business Review.
 Controls the distribution and replenishment of stocks.
 OOS Validation
 Encoder in JDA System Program

الخلفية التعليمية

بكالوريوس, Business Administration
  • في ADAMSON UNIVERSITY
  • مارس 2024

Specialties & Skills

Planograms
Customer Service Skills
Marketing
Computer Skills
BOOKING (RESOURCE PLANNING SOFTWARE)
COORDINATING
MANAGE SHIPPING
MILESTONES (PROJECT MANAGEMENT)
OFFICE ASSISTANT
OPERATIONS
SOURCING
STORAGE AREA NETWORK (SAN)
INVENTORY MANAGEMENT
CUSTOMER RELATIONS
ADMINISTRATION
COMMUNICATION SKILLS

اللغات

الانجليزية
متمرّس
التاغلوج
متمرّس