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edmar lizardo, Restaurant Supervisor

edmar lizardo

Restaurant Supervisor·HMS Host

United Arab Emirates

Bachelor's degree, Hotel and Restaurant Management

Work experience

Total years of experience: 17 years, 1 months

Restaurant Supervisor

August 2019 - October 2020

HMS Host

Dubai, United Arab Emirates

I found this job using Bayt.com

August 2019 - October 2020

Company industry:
Food & Beverage Production
Job role:
Hospitality and Tourism

OIC/Branch Supervisor

October 2014 - February 2018

Airest Restaurant MIddle East

Abu Dhabi, United Arab Emirates

October 2014 - February 2018

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

CAFÉ SUPERVISOR

August 2012 - September 2014

Port City Java Cafe

Abu Dhabi, United Arab Emirates

August 2012 - September 2014

Reports directly to the General Manager
Manage and supervise the whole café
Responsible for daily inventory and ordering/purchasing system
Responsible for daily cash handling procedures of the café
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

SHIFT SUPERVISOR

June 2007 - June 2012

Kentucky Fried Chicken

Abu Dhabi, United Arab Emirates

June 2007 - June 2012

Reports directly to the Restaurant Manager
Daily supervision of the whole restaurant including the delivery area
Responsible for daily cash handling procedures of the restaurant
Attends immediately to customer queries and resolves complaints
Handles daily inventory of products and supplies
Oversees training of the team members including the newly hired
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

ASSISTANT CAFÉ MANAGER

April 2002 - May 2007

Seattle's Best Coffee

Philippines

April 2002 - May 2007

Reports directly to the Area Manager and Operations Manager
Supervised operations of the cafe and dining area.
Responsible for daily organization and branch transactions.
Immediately attends to customer queries and resolves concerns
Handles store projection, ordering and inventory of products and supplies
Analyze the Profit and Loss (PNL) statement of the cafe
Helps disseminate new policies and directions as circularized by management and ensures proper implementation and compliance of the same
Ensures necessary store preparation before the start of the shift; resources (manpower, supplies, funds and facilities) are ready and available according to system standards
Handles local store marketing to increase overall sales

CAFÉ SUPERVISOR
Seattle's Best Coffee
Greenbelt 3, Makati Ave., Makati City
Closely monitor store security, workplace and commendable customer service to attain highest Quality, Service, Cleanliness rating
Oversees training of newly hired baristas and managers
Assures proper implementation of SBC's training program
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

CAFÉ BARISTA

April 2002 - November 2003

Seattle's Best Coffee

Jordan

April 2002 - November 2003

CAFÉ BARISTA April 3, 2002 - November 30, 2003
Seattle's Best Coffee
Greenbelt 3, Makati Ave., Makati City
Prepared/concocted bar and ice drinks and various premixes
Performed lobby guest relations and point of sale tasks
Organized the coffee beans and merchandising displays
Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Education

San Sebastian College

March 2002

March 2002

Bachelor's degree, Hotel and Restaurant Management

Philippines

Skills

Barista
Expert
Barista
Expert
Customer Service
Expert
Customer Service
Expert
Teamwork
Expert
Teamwork
Expert
Leadership
Expert
Leadership
Expert
People Management
Expert
People Management
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
INCREASE
Expert
INCREASE
Expert
INVENTORY
Expert
INVENTORY
Expert
MARKETING
Expert
MARKETING
Expert
OPERATIONS
Expert
OPERATIONS
Expert
ORDERING
Expert
ORDERING
Expert
RESTAURANT MANAGER
Intermediate
RESTAURANT MANAGER
Intermediate
CASH
Expert
CASH
Expert
CASH HANDLING
Expert
CASH HANDLING
Expert
TRAINING
Intermediate
TRAINING
Intermediate
Barista
Expert
Barista
Expert
Customer Service
Expert
Customer Service
Expert
Teamwork
Expert
Teamwork
Expert
Leadership
Expert
Leadership
Expert
People Management
Expert
People Management
Expert

Languages

Tagalog
Native Speaker
English
Expert

Memberships

Specialty Coffee Association of Europe

Member

November 2017

Ateneo Alumni of Leadership, Social Entrepreneurship Program Dubai

Member

March 2016

Training and Certifications

Certifications
Certificate of Recognition
Jan 2012
Show credentials
Certificate of ~Recognition
Mar 2007
Show credentials
Training
Essential Food Safety Training
EFST
Sep 2013
Show credentials

Hobbies

  • Brewing Specialty Coffees,
    Certificates from London UK for completing trainings regarding Specialty Coffees