Administrator/Office Manager
Arteco Ceramics LLC
Total years of experience :9 years, 5 Months
• Oversee and coordinate office administrative procedures and review, evaluate and implement new procedures
• Establish work priorities, delegate work to office support staff, and ensure deadlines are met and procedures are followed
• Conduct analyses and oversee administrative operations related to budgeting, contracting and project planning and management processes
• Assist in preparation of operating budget and maintain inventory and budgetary controls
• Assemble data and prepare periodic and special reports, manuals and correspondence
• Plan, organize, direct, control and evaluate the purchasing activities of an establishment
• Develop purchasing policies and procedures and control purchasing department budget
• Identify vendors of materials, equipment or supplies
• Evaluate cost and quality of goods or services
• Negotiate or oversee the negotiation of purchase contracts, resulting up-to 50% revenue
• Participate in the development of specifications for equipment, products or substitute materials
• Review and process claims against suppliers
• Interview, hire and oversee training of staff.
• Coordinate, assign and review the work of coordinators engaged in the following duties: shipping, receiving, storing, distributing and maintaining inventories of materials, processing purchasing transactions; and other related activities
• Calculate costs of materials and other expenses based on estimates, quotations, and price lists
• Determine strategic planning related to new product lines
• Determine merchandise and services to be sold, and implement price and credit policies
• Resolve customer complaints
• Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related materials
• Determine and establish office procedures
• Estimating delivery lead times and issuing material arrival notices
• Help maintaining company website and brand image
• Collaborated with designers for company periodical magazines
• Confirming merchandises and display stands for all showrooms in the UAE
• Creating presentations and designs using MS PowerPoint, Illustrator, InDesign and Photoshop
• Handling exclusive projects from tendering stage up to scope completion
• Personal Assistant to the Managing Director
• Organizing the MD’s itinerary, booking tickets, visas, hotels and other appointments
• Managed key accounts like Christian Dior, Hermes, Clarins, Loewe
• Promote sales to existing clients
• Identify and solicit potential clients
• Assess clients’ needs and resources and recommend the appropriate goods or services
• Provide input into product design where goods or services must be tailored to suit clients’ needs
• Prepare and administer sales contracts
• Consult with clients after sale to resolve problems and to provide ongoing support
• Develop and implement advertising campaigns appropriate for print or electronic media
• Provide clients with presentations on the benefits and uses of goods or services
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Coordinate the work of regions, divisions or departments
• Represent the company, or delegate representatives to act on behalf of the company, in negotiations or other official functions.
• Prepare merchandise for purchase, rental or lease
• Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment
• Assist in display of merchandise
• Locate, select and procure merchandise for resale
• Prepare reports and briefs for management committees evaluating administrative services
• Coordinate with Graphic Designers to create, modify and approve layout and prints
• Conducted market research and preparing competitors report
• Prepared corporate presentations and marketing tools
• Produced statistics report
• Handled general and technical inquiries
• Supports Marketing teams in promoting our services
• Received daily marketing reports and analyzed team performance
• Providing client leads to Marketing Officers and events to attend
• Maintained and updated special clients’ records
• Conduct public opinion and attitude surveys to identify the interests and concerns of key groups served by the organization
• Prepare or oversee preparation of reports, briefs, presentations, Web sites and press releases
• Develop and organize workshops, meetings, ceremonies and other events for information purposes
• Coordinate, assign and review the work of marketing officers engaged in the following duties: attending exhibitions, meetings and other activities involving general office and administrative skills
• Establish work schedules and procedures and co-ordinate activities with other work units or departments
• Resolve work-related problems and prepare and submit progress and other reports
ACLC College of Apalit
ACLC College of Apalit