Edwina  Ponseca q, Office Secretary

Edwina Ponseca q

Office Secretary

Lotus

Location
United Arab Emirates
Education
Bachelor's degree, Mass Communications
Experience
7 years, 7 Months

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Work Experience

Total years of experience :7 years, 7 Months

Office Secretary at Lotus
  • United Arab Emirates
  • September 2013 to October 2013

Responsible with the updates of the courses schedules as per the Training department’s request.
Set up and maintain filing systems of the List of Students as well as the Inquiry files on a day to day basis.
Answering emails and doing some correspondences with regards to inquiries coming from potential students
Answering and screening incoming calls
Doing some telemarketing on the various courses that the institute’s offer likes promotional discounts and other offers.
Preparing and sending Daily report to the Training Dept.
Giving support to the Training & Registrar Dept as per their request.
Responsible for sending and preparing of Reminders and Notice to Students as per the department’s request.
Receiving and issuing of Invoice and receipt.
Giving support to the General Manager on a daily basis as the needs arises.
Responsible for updating and retrieving as per requirement for the List of Student and all General List on the system on a daily basis
Secretary

devising and maintaining office systems, including data management and filing;
take notes or dictation at meetings or to provide general assistance during presentations;
screening phone calls, enquiries and requests, and handling them when appropriate;




meeting and greeting visitors at all levels of seniority;
organizing and maintaining diaries and making appointments;
dealing with incoming email, faxes and post, often corresponding on behalf of the manager;
carrying out background research and presenting findings;
producing documents, briefing papers, reports and presentations;
taking minutes in meetings
Liaising with clients, suppliers and other staff.

Receptionist at Lucy Middle Eas
  • United Arab Emirates
  • January 2013 to April 2013

Coordinate and facilitate team calendars to arrange appointments and meetings.
Set up and maintain filing systems.
Maintaining follow up with other staff of Operations Dept. on matters originating from the top Management.
Arranging visas, hotel bookings and airline tickets.

Clerk at Emirates National Oil Company (ENOC) L.L.C
  • United Arab Emirates
  • May 2012 to August 2012

Add new material to file records, and create new records as necessary.
Answer questions about records and files.
Assign and record or stamp identification numbers or codes in order to index materials for filing.
Prepare “Ask the Law” every Wednesday as per Director’s instructions and send it to the concern person at gulf news to be posted on every week’s newspaper issue.
Update the document files from time to time both hard and soft copy.

Secretary at Valiant Realty
  • Philippines
  • August 2006 to September 2009
Receptionist at Altadis Tobacco Trading
  • United Arab Emirates
  • September 2004 to December 2004

Prepare and manage correspondence, reports and documents
Set up and maintain filing systems
Liaison with internal and external contacts
Arranging Visas, Hotel Bookings and Airline Ticket.

Receptionist at Altadis Tobacco Trading
  • United Arab Emirates
  • September 2004 to December 2004

Prepare and manage correspondence, reports and documents
Set up and maintain filing systems
Liaison with internal and external contacts
Arranging Visas, Hotel Bookings and Airline Ticket.

Receptionist at Deira Tower Estates LLC
  • United Arab Emirates
  • July 2004 to September 2004

Maintain schedules and calendars
Arrange and confirm appointments
Organize internal and external events
Preparation of contracts for staff, clients and supplier
Prepare and manage correspondence, reports and documents
Set up and maintain filing systems
Liaison with internal and external contacts
Arranging Visas, Hotel Bookings and Airline Ticket

Receptionist at Deira Tower Estates LLC
  • United Arab Emirates
  • July 2004 to September 2004

Maintain schedules and calendars
Arrange and confirm appointments
Organize internal and external events
Preparation of contracts for staff, clients and supplier
Prepare and manage correspondence, reports and documents
Set up and maintain filing systems
Liaison with internal and external contacts
Arranging Visas, Hotel Bookings and Airline Ticket

Secretary at Emirates Petroleum Products Company (EPPCO) LLC
  • United Arab Emirates
  • June 2004 to July 2004
Receptionist at Al Gurg FOSROC LLC
  • United Arab Emirates
  • February 2004 to April 2004

Operate switchboard by receiving & screening telephone calls & visitors, determine priority. Making referrals to appropriate staff or provide requested information
Handle incoming and outgoing mail such as courier and post
Maintaining a systematic filling system on a very fast & easy traceable way
Coordinate and facilitate team calendars to arrange appointments and meetings

Receptionist at PHILIPS Middle Eas
  • United Arab Emirates
  • August 2003 to November 2003
Sales Assistant at Dubai International Airpor
  • United Arab Emirates
  • July 2000 to November 2002
Receptionist
  • to

Receiving and screening telephone calls and visitors.
Maintain tidiness at the reception area.
Extend secretarial/administrative support to other staffs.
Handling customer queries so that accurate information is passed on and is acted upon in a professional and efficient manner.
Receive and send out courier requirements.
Maintaining and updating files for quick retrieval of relevant documents.
Maintaining a record of all incoming and outgoing international calls, both official and personal.
Assist the accounting department in the preparation of invoice and following up on outstanding/account receivables.
Maintain an adequate inventory of office suppliers.

Executive Secretary
  • to

Prepares correspondence, transmittal and other inter-office communications.

Receiving and screening telephone calls and visitors.
Extend secretarial/administrative support to other staffs.
Handling customer queries so that accurate information is passed on and is acted upon in a professional and efficient manner.
Receive and send out courier requirements.
Maintaining and updating files for quick retrieval of relevant documents.
Maintaining a record of all incoming and outgoing international calls, both official and personal.
Assist the accounting department in the preparation of invoice and following up on outstanding/account receivables.
Maintain an adequate inventory of office supplies

Administrative Assistant at Oil & Gas
  • United Arab Emirates
  • to

Assist in preparing, maintaining and submitting various documents as per the prescribed standards.
Thorough knowledge about the various documents used by the organization, and its prescribed formats.
Ability to study data carefully to detect mistakes and errors within the documents.
High emphasis on detailing and accuracy.
Capability to organize, prioritize and multi-task as per the requirements.
Assist in preparing document needed by the manager’s presentation on words, excel and power point.
Analyzing and revising competency profiles as per the manager’s amendment.

Archive Clerk

Add new material to file records, and create new records as necessary.
Answer questions about records and files.
Assign and record or stamp identification numbers or codes in order to index materials for filing.
Update the document files from time to time both hard and soft copy.

Receptionist at Field: Real Estates
  • to

Using office equipment such as photocopiers, fax machines, switchboards and online record management
Handling confidential information, including rental applications and copies of personal identification documents
Receiving and processing incoming and outgoing mail
Liaising with Property Managers and Real Estate Salespeople regarding their office
Organizing meetings and social functions
Auditing and purchasing office supplies

Receptionist
  • to

Managing all general duties; answering the telephone, filling, faxing, and assisting Line manager and other staff in all respects of secretarial and administrative work.
Handle incoming and outgoing mail such as courier and post

Receptionist
  • to

Managing all general duties; answering the telephone, filling, faxing, assisting country manager and other staff in all respects of secretarial and administrative work.
Handle incoming and outgoing mail such as courier and post

Secretary
  • to

Maintain schedules and calendars
Arrange and confirm appointments
Organize internal and external events
Preparation of contracts for staff, clients and supplier

Receptionist
  • to

Managing all general duties; answering the telephone, filling, faxing, and assisting Division managers, Branch managers and other staff in all respects of secretarial and administrative work.
Handle incoming and outgoing mail such as courier and post

Receptionist
  • to

Managing all general duties; answering the telephone, filling, faxing, assisting country manager and other staff in all respects of secretarial and administrative work.
Handle incoming and outgoing mail such as courier and post

Secretary
  • to

Maintain schedules and calendars
Arrange and confirm appointments
Organize internal and external events
Preparation of contracts for staff, clients and supplier

Receptionist
  • to

Operate switchboard by receiving & screening telephone calls & visitors, determine priority. Making referrals to appropriate staff or provide requested information
Handle incoming and outgoing mail such as courier and post
Maintaining a systematic filling system on a very fast & easy traceable way
Coordinate and facilitate team calendars to arrange appointments and meetings

Sales Assistant
  • to

Customer Assistance
Responsible for the operation of the cash register machine wherein cash sales should tally with the cash in hand.
Inform the customers about the benefits and features of the items/products as visible as possible.
Responsible for in-coming and out-going stocks and product inventory
Maintains customer satisfaction by ensuring customer receives accurate, timely and quality information about the products they are buying.
Replenish and arrange product displays.
Perform other duties as need arise

Executive Secretary
  • to

Education

Bachelor's degree, Mass Communications
  • at Far Eastern University, Sampaloc

Major in

Specialties & Skills

ACCOUNTANCY
CUSTOMER RELATIONS
GESTIÓN DE ARCHIVOS
MEETING FACILITATION
MICROSOFT MAIL
MICROSOFT POWERPOINT
RECEIVING
RECEPTIONIST
TELEPHONE SKILLS