EHAB SHAWKAT ALI ALQAQ ALQAQ, Customer Service Executive

EHAB SHAWKAT ALI ALQAQ ALQAQ

Customer Service Executive

Al Nashmi for digital marketing

Lieu
Jordanie
Éducation
Diplôme, Aircraft maintenance engineering
Expérience
11 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 8 Mois

Customer Service Executive à Al Nashmi for digital marketing
  • Jordanie - Amman
  • Je travaille ici depuis juin 2020
Customer care advisor à Orbit Showtime Network (OSN)
  • Jordanie - Amman
  • Je travaille ici depuis février 2017

Answering phone calls servicing customers by helping them with their inquires, sending emails to the concerned department to solve the customers issues and follow up with them, adding offers for the customer if they are eligible to it.

Front Office Front Desk Agent à Amman Airport Hotel
  • Jordanie - Amman
  • août 2016 à août 2016
Salesman à Baghdad corner for electronics
  • Jordanie - Amman
  • juin 2016 à juillet 2016
Lead Aircraft Technician. à Turbine Services & Solutions Aerospace
  • Émirats Arabes Unis - Abu Dhabi
  • mars 2014 à mars 2016

 Engine Induction to identify the serial and part numbers of the components and incoming messing components.
 Removal and Installation of all major modules.
 Disassembly and Reassembly.
 Quick Engine Change (Q.E.C) build up and removal.
 Overhaul for all engine modules.
 To be aware with the risks of handling hazardous gases like the dry ice and the Nitrogen.
 Always wearing the proper Clothes, safety shoes, gloves and clean the area after finishing work and return the tools in the tools box (House-keeping).
 Engine Preservation.

Licensed aircraft Engine shop mechanic à Jordan Airmotive Company
  • Jordanie - Amman
  • mars 2011 à mars 2013

Full engine overhaul removal, disassemble, reassemble and installation of the engine components.
Quick Engine Change components.
Booking in.
Working in the test cell.

Éducation

Diplôme, Aircraft maintenance engineering
  • à Middeast Aviation Academy
  • mars 2010
Etudes secondaires ou équivalent, Scientific stream.
  • à National Charity Schools.
  • juin 2006

Studied all Scientific subjects like, Math, Physics, Chemistry, Biology, Geology in addition to English, Arabic,

Specialties & Skills

PowerPlant
Aircraft Maintenance
Computer
Communication
Languages Skills
Hands-on Technical skills.

Langues

Arabe
Expert
Anglais
Expert
Espagnol
Moyen

Formation et Diplômes

Human Factors in Aircraft Maintenance. (Certificat)
Date de la formation:
April 2014
Valide jusqu'à:
April 2016
FAA CFR Part 145/43 & sub-part L (121) (Certificat)
Date de la formation:
April 2014
Valide jusqu'à:
April 2016
ADAT Safety Management System (SMS). (Certificat)
Date de la formation:
April 2014
Valide jusqu'à:
April 2016
EASA Part 145 Approved Maintenance organization. (Certificat)
Date de la formation:
June 2014
Valide jusqu'à:
June 2016
Rolls Royce Original Engine Manufacturer (OEM) Boroscope Inspection Training Course on V2500-A5. (Certificat)
Date de la formation:
November 2015
Valide jusqu'à:
November 2025
Fuel Tank Safety Phase II . (Certificat)
Date de la formation:
May 2014
Valide jusqu'à:
May 2016
UAE CAR 145 Maintenance Organization Approval. (Certificat)
Date de la formation:
April 2014
Valide jusqu'à:
April 2016
Electrical Wiring Interconnection System (EWIS) (Certificat)
Date de la formation:
April 2014
Valide jusqu'à:
April 2016
CAT III V2500-A5 (A320) System Course, Theoretical & Practical (Certificat)
Date de la formation:
December 2015
Valide jusqu'à:
December 2025

Loisirs

  • Swimming
  • Basketball