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ehab dally, Operations Manager

ehab dally

Operations Manager·M. H. Alshaya Company

Kuwait

Master's degree, General Management

Work experience

Total years of experience: 26 years, 5 months

Operations Manager

January 2021 - Present

M. H. Alshaya Company

Al Kuwait, Kuwait

January 2021 - Present

working in Alshaya Group as Operations Manager for NEXT brand, handling Kuwait market 18 stores 120 staff, handling Day to Day Operations, Stores Opening, Recruitment, Expansion Plan, Budgeting, Marketing, Training and Team development .

Company industry:
Retail & Wholesale
Job role:
Management

Brand Operations Manager

January 2019 - December 2020

Fawaz Alhokair Fashion Company

Riyadh, Saudi Arabia

January 2019 - December 2020

Implementing Operations strategy in coherence with every brand image and identity
•Planning, implementing, controlling and adjusting new operational strategy objectives
•Up-to-date with latest industry trends and best practices
•Leads a team of Branches managers
•Heads country’s Retail Stores team to deliver the brand story and customer experience through performance management. Establishes clear team objectives and individual goals
•Analyzes country and retail stores financial data and develops/implements action plans to daily deliver key results
•Accurately forecast sales yearly, seasonally, monthly, weekly and daily for the purpose of forecasting a complete by store / country P&L
•Prepares, discusses annual and seasonal budgets and produces a detailed annual business operating plan
•Prepares and presents monthly, quarterly or annual targets for revenue, profits and cash
•Plans to achieve financial KPIS set by the management
•Proposes business partnerships and co-planning
• Follows and implements all company policy and procedures to ensure stability, sustainability, safety and security of the business in accordance with country’s laws, regulations and common best practices
•Ensures standards for quality, customer service and health and safety are met
•Demonstrates sound judgment in anticipating challenges, problem solving, and seeking the right resources to resolve issues. Reports all appropriate information to Group Retail Manager
•Takes pride in the appearance of the store and ensures visual displays are in accordance with company provided planograms
•Manages stock levels and making key decisions about stock control.
•Proposes special promotions, displays and events
•Maintains awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
•Initiates changes to improve the business,
•Revising opening hours, shifts, staff density, stock density, to ensure the store can compete effectively in the local market
•Liaises with local authorities, media, malls, and the community in general
Develop and introduce mechanisms for identifying and securing business growth opportunities.

Company industry:
Fashion & Apparel
Job role:
Management

Regional Area Manager

March 2017 - January 2019

Alyasra Fashion

Al Kuwait, Kuwait

March 2017 - January 2019

Worked as Regional Area Manager in Alyasra Fashion in watches and accessories handling 4 brands, On time, Trinkets, Fossil and Sacochier for KWT, KSA & UAE, my responsibility all the operations in the region for day to day operation and new store openings

Company industry:
Fashion & Apparel
Job role:
Management

Country operations manager

December 2013 - March 2017

Dubai Holding Group

Al Kuwait, Kuwait

December 2013 - March 2017

worked as Country Operations Manager at alshamsi Holdings fashion part of Dubai holdings group , responsible 3 brands ( Okaidi, Desigual and Parfois )total of 10 stores + 1 high-end luxury brand Delvaux first branch in GCC in Kuwait in different locations handling day to day operations for leading and managing the country's operations (stores and back office functions) while ensuring business growth and achieving set targets. Responsible for maintaining standards - including all Health & Safety practices and procedures.

Company industry:
Fashion & Apparel
Job role:
Management

operations manager

September 2011 - December 2013

Istikbal home furniture

Al Kuwait, Kuwait

September 2011 - December 2013

Worked in Istikbal Home furniture as operations manager, Day to Day operations established new way of home delivers, New Company SOP, Policy and Procedures , Buying, Marketing reporting to

Company industry:
Home & Office Furniture
Job role:
Management

Area Manager

January 2000 - September 2011

M. H. Alshaya Company

Al Kuwait, Kuwait

January 2000 - September 2011

Overseeing the entire tasks in 31 outlets in major malls and Coop almost 120 staff in major malls including staff & management training, window & store layout, stock management, store inventory and customer relationship management Mother Care brand Staff recruitment for Morocco. Kuwait Lebanon and Jordan for Next and Mother Care Brand

Company industry:
Retail & Wholesale
Job role:
Management

Education

Guglielmo Marconi University

December 2020

December 2020

Master's degree, General Management

Kuwait

GPA (percentage): 90%

GPA (percentage): 90%

Concordia University of Canada

January 2009

January 2009

High school or equivalent, Marketing Fundamental

Kuwait

Skills

Fashion Retail
Expert
Fashion Retail
Expert
Team Management
Expert
Team Management
Expert
Leadership
Expert
Leadership
Expert
People Management
Expert
People Management
Expert
Developing Staff
Expert
Developing Staff
Expert
SALES
Expert
SALES
Expert
BRAND MANAGEMENT
Beginner
BRAND MANAGEMENT
Beginner
FASHION
Beginner
FASHION
Beginner
MANAGEMENT
Beginner
MANAGEMENT
Beginner
MARKETING
Beginner
MARKETING
Beginner
MICROSOFT OFFICE
Beginner
MICROSOFT OFFICE
Beginner
REPORTS
Beginner
REPORTS
Beginner
SAFETY
Beginner
SAFETY
Beginner
SOP
Beginner
SOP
Beginner
BUDGETING
Beginner
BUDGETING
Beginner
Fashion Retail
Expert
Fashion Retail
Expert
Team Management
Expert
Team Management
Expert
Leadership
Expert
Leadership
Expert
People Management
Expert
People Management
Expert
Developing Staff
Expert
Developing Staff
Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
Management Skills
Social Medial Marketing Masterclass
Leadership Skills

Hobbies and interests

Hiking, Basket Ball , Hunting