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Ehab Harfoush, Store Manager

Ehab Harfoush

Store Manager·Baakleeen Supermarket

Lebanon

Bachelor's degree, Business Accounting

Work experience

Total years of experience: 24 years, 6 months

Store Manager

January 2002 - Present

Baakleeen Supermarket

Lebanon

January 2002 - Present

 Managing family business, Baakleen Supermarket, a moderate-size super-market, my responsibilities include :

- Being responsible for the day-to-day management of the store.
- Overseeing day-to-day operations and functions of staff in relation to daily business.
- Budgeting
- Completing and overseeing daily, weekly and monthly paperwork and correspondence in a timely and accurate manner.
- Assessing monthly sales and analyzing sales figures and forecasting future sales volumes to maximize profits.
- Handling procurement to ensure effective stock management and visual merchandising. This involves securing special promotions from suppliers to increase profit margin
- Managing stock levels and making key decisions about stock control.
- Performing Daily Cash inspection.
- Handling payments and relationship with bank
- Hiring and training employees
- Ensuring the store constantly maintains the highest level of customer
service and satisfaction.
- Responding to customer complaints and comments.
- Ensuring a healthy & professional working environment.
- Implementing Omega Software (POS) in both, Supermarket and Jeans w bas stores.
- Analyzing sales data and forecasting demand and identifying profitable products. This is done by excel and Omega Software.

Company industry:
Retail & Wholesale
Job role:
Management

Education

American University of Culture and education, AUCE

June 2011

June 2011

Bachelor's degree, Business Accounting

Lebanon

GPA (point): 2.7 out of 4

GPA (point): 2.7 out of 4

Skills

Day to day Operations

Expert

Procurement

Expert

Retail

Expert

Merchandising

Expert

Hiring

Expert

Excellent Selling Skills

Expert

 Organized with the ability to work under pressure

Expert

Numerate

Expert

Communication & Leadership Skills

Expert

Strong learning skills (Critical thinking, Collaboration, creative thinking, Communication)

Expert

Excellent MS Excel skills (Forecasting)

Intermediate

Solid knowledge about Lebanese FCMG market and products

Expert

Finance skills

Intermediate

Day to day Operations

Expert

Procurement

Expert

Retail

Expert

Merchandising

Expert

Hiring

Expert

Languages

English

Intermediate