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Eisha Ahmed, Assistant Manager (HR & L&D;)

Eisha Ahmed

Assistant Manager (HR & L&D;)·Pakistan Telecommunication Company Limited (PTCL)

Saudi Arabia

Master's degree, Human Resources

Work experience

Total years of experience: 4 years, 1 months

Assistant Manager (HR & L&D;)

January 2022 - January 2025

Pakistan Telecommunication Company Limited (PTCL)

Lahore, Pakistan

January 2022 - January 2025

• Supported HR operations and employee lifecycle processes including onboarding, training coordination, and
performance support for 5, 000+ employees.
• Conducted training needs analysis and implemented learning programs addressing performance gaps, improving
employee productivity and skill readiness.
• Planned and coordinated leadership, HSE, and professional development programs, ensuring timely execution and
compliance.
• Maintained LMS records, training data, and HR documentation to support audits and management reporting.
• Partnered with department managers to align people development initiatives with business and HR objectives.
• Improved onboarding effectiveness by standardizing orientation content and HR documentation processes.

Company industry:
Telecommunications
Job role:
Training and Development

Human Resource Executive

January 2021 - January 2022

Ashraf Group of Companies

Lahore, Pakistan

January 2021 - January 2022

• Managed end-to-end recruitment and onboarding activities for 3, 000+ local and international hires.
• Handled HR operations including employee records management, attendance coordination, payroll support, and
performance review administration.
• Implemented HR policies and procedures in alignment with labor regulations and organizational standards.
• Supported employee relations matters, engagement initiatives, and retention strategies.
• Coordinated exit management, final settlements, and HR documentation, ensuring timely and accurate processing.

Company industry:
General Engineering Consultancy
Job role:
Human Resources and Recruitment

Education

National University of Computer & Emerging Sciences (FAST)

January 2025

January 2025

Master's degree, Human Resources

Pakistan

COMSATS University

January 2021

January 2021

Bachelor's degree, (HR

Pakistan

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Skills

Learning
Expert
Learning
Expert
Onboarding
Expert
Onboarding
Expert
E recruitment
Expert
E recruitment
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Coordination
Expert
Coordination
Expert
Data Entry
Expert
Data Entry
Expert
Documentation
Expert
Documentation
Expert
COORDINATING
Intermediate
COORDINATING
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
LABOR LAW
Intermediate
LABOR LAW
Intermediate
LIFECYCLE MANAGEMENT
Intermediate
LIFECYCLE MANAGEMENT
Intermediate
OIL AND GAS
Intermediate
OIL AND GAS
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL ADMINISTRATION
Intermediate
POLICY ANALYSIS
Intermediate
POLICY ANALYSIS
Intermediate
TRAINING AND DEVELOPMENT
Intermediate
TRAINING AND DEVELOPMENT
Intermediate
Administration
Intermediate
Administration
Intermediate
Management
Expert
Management
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Document Control
Expert
Document Control
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate

Languages

English

Expert

Training and Certifications

Certifications
Train the Trainer
People Manager Toolkit
Incident Investigation

Hobbies and interests

Gym, Reading Books,

• Achieved the milestone by training 1000+ employees • Filled the IT senior positions for Full stack Developers & Devops engineers • Conducted HSE, Softskills trainings • Achieved Success in my previous organization & always been awarded as Excellent employee at the end of year after Performance Evaluation