Data Entry Operator
Lonestar Technical and Industrial Services
Total years of experience :8 years, 11 Months
Transfer data from paper formats into database systems;
Create and manage spreadsheets with large numbers of figures;
Verify data by comparing it to source documents;
Updating existing data;
Make reports and submitted to clients;
Retrieve data as requested;
Perform regular backups to ensure data preservation;
Sort, organize and store paperwork after entering data
Facilitate the customers and perform core duties of the office by mainly receiving and paying cash
Scanned paid invoices;
Prepared and scanned deposit slips;
Recorded receipts;
Handling customer queries;
Computer Operator;
Assisted with daily cash balancing
• Facilitate the customers and perform core duties of the bank by mainly receiving and paying cash
• Handle and control cash transactions of customers by monitoring deposits and withdrawal accurately in line with SBP regulations and guidelines
• Increase and maintain capability of cash handling by balancing the physical inflow and out flow of debit and credit with the help of vouchers
• Assess high technical capabilities, regulate the process & facilitate the customers in time through the posting of transactions in the system
• Improve and increase the technical and operational skills to achieve the customer satisfaction regarding ATM operations
• Work in pressure and be ready to achieve higher level of efficiency and effectiveness for maximum customer satisfaction.
· Perform the role of a floor greeter as and when assigned by the service center in charge. As a greeter the resource would be responsible for channelizing the customers.
· To ensure proper closing at shift end in terms of monetary and inventory reconciliation.
· Ensure proper behavior, discipline, grooming and punctuality as per the company requirements.
· To remain abreast on current policies, procedures, promotions, products and VAS offered by the company and handle all customers in accordance with regulatory directives.
· To report important issues and problems.
· To take highest level of ownership of customer issues and ensure escalation, resolution by strong follow up and provide feedback to the customer (where required) until closure.
· To contribute towards achieving new sales, up-selling and cross selling targets, ensuring 100% compliance to company/ sister concern & regulatory bodies guidelines.
Associate Degree Program (ADP) in Accounting and Finance