Maria Elaine Panghulan

Streamlined the corporate rate distribution process, ensuring 100% accuracy and on-time delivery of
pricing agreements to key partner accounts.
Maintained database integrity by consistently updating guest and corporate details within the Micros
Opera system.
Assisted in telemarketing efforts, engaging with potential clients to supportthe departments lead
generation and outreach goals.
Coordinated in managing daily operations and administrative tasks to ensure seamless team
performance.

Delivered high-quality service in a fast-paced environment by collaborating with a diverse team to
meet guest needs.
Supported senior staffduring peak hours, ensuring order accuracy and demonstrating a strong work
ethic.
Resolved guest inquiries using effective communication and problem-solving skills to ensure
satisfaction.