إسلام القلاوي, Area Sales Manager

إسلام القلاوي

Area Sales Manager

Reda Abu Shahaeshah jewellery

البلد
مصر - الإسكندرية
التعليم
دبلوم, general
الخبرات
13 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 8 أشهر

Area Sales Manager في Reda Abu Shahaeshah jewellery
  • مصر - الإسكندرية
  • أغسطس 2020 إلى فبراير 2022

Duties and responsibilities:
Take the shop from lower level to higher level by inserting all my knowledge and experience and giving all my attention to the shop store work activities.
Training previous employees and putting work plan's daily to guide them to be more confident and positively all time during Thier duty time working.
Choosing the jewelry my self with Owner to be having all test of different customers and also following the market jewelry requirement Or advantages our clients needed.
Traveling some times to select the quantity and jewellery with owner, bank depositing ، emails, reports, training, handling the business for other stores, transferred jewelry from shop to other one simple rotten activities, administration work & managerial work too such, transfer staff from shop to other, hiring staff, solve problems, of staff or our clients, repairs or maintenance activities related to our gold or jewelry or the shop it self .
Big mind of understanding and solving problems of others, by taking everything related to our work activities so seriously and strictly, treating well in everything as much as i can with wise mentally and smartly attitude's, and reactions, with out racing voice or doing something upnormal, no chance for doing mistakes or fault.
Very good in accounting and very good in convenience and very good of leading business smoothly, and very fast of reaching my targets, i love my job and as i love it as i should make it successfully.

showroom manager في sendrella and mirna jewellery
  • مصر - الغردقة
  • مارس 2020 إلى أغسطس 2020

New airport ( duty free )
Duties & Respnsibilities :
Created and implemented employee product/sales training and security procedures.
Managed staff of eight individuals performing various sales, customer service, inventory control, accounting, repair, and quality control and housekeeping functions.
Monitor customer preferences to determine focus of sales efforts.
Create and built Store displays, Process special orders, Prepare daily Deposits.
Increased store sales by 11% in 3 months.

Sales Manager في Argan jewellery
  • عمان - مسقط
  • مارس 2018 إلى يوليو 2019

Created and implemented employee product/sales training and security procedures.
Managed staff of eight individuals performing various sales, customer service, inventory control, accounting, repair, and quality control and housekeeping functions.
Actively eliminated high employee turnover by methodically recruiting, motivating, training and managing a high performance, experienced sales staff resulting in an effective and loyal team.
Aware and involved in sales associates interactions with customers.
Oversaw and resolved any and all customer service issues.
Organize and promote large volume special sales events.
Hired and trained new employees, ongoing training of employees.
Responsible for leading staff of 20 employees at 2 locations.
Working with all categories 24 k ( prima gold ), 22 k, 21 k, 18 k, diamonds jewellery.

Showroom manager في Pure gold jewellery
  • قطر - الدوحة
  • مارس 2015 إلى يوليو 2017

Assigns employees to specific duty requirements of the store, and handling the daily attendance of the staff member's including my self.

Responsible for storing display as well as, making sure all shelves is ready for the customer's attractions and attentions.

Also advertising copy, performing sales.

Taking inventory, recollecting cash with sales receipts, and maintaining operating records such as records of store transactions.

Prepares and directs personnel with appropriate merchandise, and provide performance review.
Orders merchandise and stock as needed and ensures personnel comply with established store security level, as well as sales and record keeping procedures and practices. 

Personal sales skills and experienced sales closer.
Strong product knowledge of jewellery such \{gold - precious stone's \} and diamond watches .

Experience in selling \{\{ branded \}\} jewellery and watches.

Excellent leadership, organisational, analytical, Meticulous and communication skills.

keep always the needs of customer's, our considering to search and to tell our retail manager their opinion and test of the way how they where jewellery, trying our best for having their trust and convenience.

Sales Officer في Damas jewellery
  • عمان - مسقط
  • أغسطس 2014 إلى مارس 2015

Selling deferent kind of jewelry as diamond and gold and pearl jewelries.
Selling many diamond watches brands like (Talos, Glamourage) and other normal brands.
Full assessment to the customers with high caliper for sale and convincing them to buy and purchase our jewelry, without let them think about our valuable prices.
Completely knowledge of the system and doing billing for the customers.
Working with the team very friendly and cooperatives with each others to reach our require shop targets.
Prepared the daily cash sales transaction report with bank statement for the company accountant.
Very hard working and patience with wise mentality and attitude.
Excellent body language with experience in sales and marketing skills.
Best performance.

Showroom In charge في Capital store llc , perfumes and cosmetics industry company
  • عمان - مسقط
  • يوليو 2011 إلى يوليو 2013

Handling all the shop responsibility.
Responsible for the sales staff to achieve the sales targets.
Inviting customers for the up coming events and generating high customers services
Handling the petty cash and the income sale.
Day to day maintaining DSR and depositing cash of daily sales.
Good Team leader & handles the team nicely to reach the targets.
Hard working, passionate & a good showroom controller.
Responsible for all the day to day activities performed in the showroom.

Automotive sales consultant في Al-malek trading company {motors}
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2009 إلى يونيو 2011

Assessed client needs, negotiated price, and assisted customers through the credit process.

Acted as Finance and Insurance Manager as needed.

Achieved and maintained the highest levels of customer service and satisfaction.

Developed and implemented value-added strategies for sales of used cars to increase profitability.

Created alternative business plans to improve customer relationships.

Created & maintained excellent rapport with customers.

Negotiated & assisted customers in their options & deal processing.

Knowledge of all makes & models of new & existing vehicles.

Responsible for test driving & making sure customer's vehicles were prepped for departure.
Ensured all sales goals were met.

Assisted prospects with test drives and closing sales deals.

Followed up with customers in order to gain feedback and ensure total satisfaction was achieved.

Increased repeat business and number of referrals by using strong customer service and problem solving skills.

Following up on internet sale inquiries.
Maintained ongoing customer relations to promote repeat business.

Built rapport, qualified buyers by understanding interests and requirements of buyer, matched interests and requirements to various models.

Responsible for vehicle placement, vehicle knowledge, test drives, and closing sales deals.
Always provided excellent customer service.

Sales executive في Al-Tayer Group
  • الإمارات العربية المتحدة - دبي
  • يونيو 2008 إلى يوليو 2009

Worked as the Sales representative in BPI \{Narciso Rodriguez, Jean Paul-Gaultier & Issey Miyake\} perfumes and skin care \{bath line\} and ensures to reach to the targets.
Stock Maintenance & requesting the goods to maintain the stocks level as per requirements.
Merchandise products in the store shelves to ensure maximum visibility and exposure to the product/brand.
Specially trained for the personal development to attract customers to match the level of customers maintain the Brand Prestige.
Special body language for podiums to do product sampling at the time of new launches.
Awarded as the BEST SALES EXECUTIVE certificate from the company for the brand

Shop manager في Master 2
  • مصر - الغردقة
  • مارس 2006 إلى ديسمبر 2008

Shop Management & sales controller for the shop
Handling the cash of the counter of the daily sales.
Responsible for day to day activities held in the shop.
Receiving the consignment, then pricing and stock merchandising for the shop.
Handling the sales staff to achieve the targets.
Worked as the trainer to achieve the sales targets.
Boost the staff to work as the Good Sales Team to get the high levels.

الخلفية التعليمية

دبلوم, general
  • في High school _ general
  • يوليو 2005

85 % out of 100

Specialties & Skills

Sales and Marketing
Marketing
Business Development
Public Relations
Computer professional skills
Hard working, social, sense of humor, creative & ambitious. Self motivated, communicative & fair.
Flexible, able to adjust with different kind of people Willingness to work effectively & efficiency
Customer service & Body language & relationship building
Active - able to work in any kind of environment
Driving
Outgoing, friendly and good in dealing with people customer service oriented

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Direct english (الشهادة)
تاريخ الدورة:
October 2008
صالحة لغاية:
January 2009

الهوايات

  • Swimming & gym & Shopping & Travelling