Snr. HR & Finance Officer
Sarri Zawetta Company
Total years of experience :17 years, 10 Months
• Supervising on the employee’s performance and proficiency, and evaluate the daily monthly performance.
• Representing the employees in front of the high - management.
• Follow up the warranties, penalties.
• Establish and maintain the employees record, and create, maintain, update the main archive of the company (HR & Finance).
• Maintain the organizational structure and stand on the departments demands from employees.
• Organize the contracts, check the monthly payroll, and assign related daily administrative tasks.
• Work as monitor on cash flow, Expenses, petty cash, and inform the general manager on any irregular expenses.
• Calculate the operational expenses, administrative expenses for each project.
• Calculate the monthly - yearly profits and losses for company’s projects.
• Act as personal assistant for both the general manager and owners of the company.
Highlights:
• Submitted/posted more than 6, 300 answers, around 360 questions and more than 100 questions (redirected and resent online) on the site.
Key Responsibilities:
• Manage the leadership community on Bayt.com online by asking relevant questions and answers on Leadership, featured on Bayt.com’s social media pages.
• Ask similar questions on various topics including Management, Administration, Team Building, Team Leadership, etc.; Vote up special and distinctive answers to encourage good content on leadership specialty.
• Create a welcoming atmosphere for askers, post high quality questions, share valuable tips and information with the aim of spreading knowledge, while ensuring smooth operations of the community.
• Invite experts and specialists to answer colleagues’ questions, responding to them with specific answers and useful information, and close topics to their queries.
• Seed and manage conversation taking place in leadership specialty, as well as interact with the users to ensure maximum interactivity.
• Report on inappropriate or offensive questions and answers in order to maintain the value of questions and answers on Bayt.com; share and enhance the knowledge between beneficiaries/askers and experts.
Highlights:
• Efficiently built four direct and three indirect sales teams and provided them with required training to ensure achievement of sales goals.
• Significant contribution in establishing new brand shop in new market and setting up new section for outbound and call center.
• Successfully hit activation target five times as a general target, RC sales target more than twenty times and delivered registered contracts three times.
• Key role in increasing POSs database from 126 POSs to 4, 255 POSs in three governments.
• Increased employee count from 12 employees in three governments to 34 employees for direct sales, and from 3 employees for indirect sales in three governments to 16 employees.
• Awarded with Employee of the Month Award for Apr 2015 due to outstanding sales performance.
Key Responsibilities:
• Developed business plan and strategy for multiple product line markets to ensure attainment of company’s sales goals and profitability.
• Led the team of sales and account managers, and set weekly/monthly/bi-yearly sales target for direct and indirect sales team in alignment with overall sales target of Zain.
• Directed, organized and evaluated the performance of sales team in three governorates for direct and indirect sales to achieve pre-set sales targets.
• Managed the wholesale process including pricing and distributed quota, maintained wholesaler’s database, determined selling prices, measured targeted markets and evaluated market performance.
• Maintained existing portfolio of clients, and spearheaded efforts to advance the company’s market position by developing and defining an effective sales plan.
• Located and proposed potential business deals by contacting potential partners as well as discovering and exploring new business opportunities.
• Managed the full sales cycle, from opportunity identification through to negotiation and close of sale, with a heavy focus on prospecting.
• Deployed optimal sales strategies in order to develop negotiate and secure profitable business with partners, ensuring that sales and revenue objectives are met and/or exceeded.
• Evaluated the previous sales performance and activation trend to correct general performance and accordingly adjusted the sales strategy to generate increased market share and customer loyalty.
Highlights:
• Effectively served more than 700 refugee students including 10 students who enrolled for scholarship programme.
• Successfully opened one Home-based school and arranged more than 10 vocational trainings and sessions.
• Played a key role in graduation of two illiteracy courses.
Key Responsibilities:
• Identified refugees students fled from their countries depending on HCR DB or referral cases from partners and re-enrolled them to host community schools with full coordination with MoE.
• Contracted with private institutes to supervise remedial classes and guided targeted students to register their names and grads (Scientific and Literary).
• Controlled and supervised mentioned institutes, classrooms and teachers, and implemented UN principles and rules to institutes including ethics, procedures, quality, values and confidentiality.
• Identified over-age students and joined vocational trainings to find new opportunities for work in exile including awareness sessions, workshops, refer cases and finding new places for them.
• Coordinated with partners’ livelihood programs and encouraged them to open new small projects in host community.
• Collaborated with Directorate of Adult Education Program (DAEP) for illiterate refugees and opened new classes inside partners’ buildings for them, assigned teachers from refugees’ community and supervised classroom activities.
• Registered students from refugees' community having finished Grade 12th for scholarship programs, and coordinated with MoHE to involve students accordingly.
• Managed administrative activities including developing and maintaining beneficiaries database, renewing the information, arrange list of beneficiaries for enrollment and vocational training purpose.
Key Responsibilities:
• Worked as Instructor and Trainer for Administration Sciences and Leadership Skills in Iraqi Culture Meeting place (Damascus, Syria), Iraqi Youth Assembly (Syria), Ibn Sina Private Institute (Syria) and Women Development Center (WDC) and other private institutes working under umbrella of UNHCR - Syria.
• Responsible for teaching beneficiaries on opening and managing new and small projects, how to discover their hidden leadership skills and ways to invest those skills in their projects.
• Conducted various courses for graduate students, determined course content according to objectives, produced training schedules and effectively delivered courses.
• Educated beneficiaries on administrative skills to deal with small projects along with some marketing methods to distribute their products and services.
• Trained beneficiaries on managing teams, monitoring their performance and motivating team members for achievement of pre-set goals/objectives.
Highlights:
• Consistently ensured delivery of ROSs by stock (RCs & SIMs) without any shortage.
Key Responsibilities:
• Managed various ROSs (Retail Own Shops) for the most Iraq governorates while leading, monitoring and remotely managing employees in these shops.
• Visited ROS’s and outlets on weekly basis; checked the availability and visibility of mtc products like RC, SIM inside ROS's; provided all ROS's by stock, flyers, and trained employees.
• Evaluated shops &ROS performance and suggested suitable solutions for the issues affecting their performance; ensured that ROSs teams are trained and armed by necessary information and customer service methods.
• Spearheaded efforts to develop and maintain the brand image by providing high quality of services in all ROSs managed; consistently met agreed targets for order quality.
• Coordinated with sales support department to check the direct sales trend and monitored daily sales performance to develop effective direct sales plan.
• Set direct sales target for each ROS and worked with Direct Sales Manager and sales support team on market demand measurement; consistently met and exceed agreed upon sales targets for revenue and profit.
• Supervised and controlled the shipment for ROS’s of southern governorates; generated detailed reports on daily sales performance and submitted to senior manager for effective decision making.
Main Duties:
1. Finding new locations was the main responsibility to put and install outdoor Ad’s that was including search out new clients, companies.
2. Treating and maintain existing clients, that was include check the installed outdoor ad’s, Renew contracts, check the legal procedures.
3. Direct and Manage sales team.
4. Selling assigned locations.
Achievements:
A. I have installed 120 outdoors signs with my team.
B. I got two new contracts.
Main Duties:
1. Responsible for all recruitment stuff.
2. Responsible for all procurement Stuff.
3. Other required Administrative duties.
Main Duties:
1. Selling the membership of (I-ACCI).
2. Arrange Meetings and Exhibitions for Iraqis merchants and businessmen.
3. As a PR, make relationships with official and non-official Dept., Union's, and Industrial& Commercial Chambers.
4. Assigning sales target for sales teams (Indoor & Outdoor Sales).
5. Leading teams in Baghdad, Amman.
Achievement:
A. I have sold over than 200 memberships.
B. I have established indoor sales team.
C. I have sold 20 booths in Erbil International Fair for that year.
D. Tadreeb program which funded by USAID been accomplished, and I received appreciation letter based on this achievements.
E. I trained my staff in Baghdad and Amman.
F. I have opened two new branches in Babil and Basrah.
G. I have signed a memorandum of understanding with Alnajaf chamber of commerce.
Main Duties:
1. Selling the membership of (I-ACCI).
2. Arrange Meetings and Exhibitions for Iraqis merchants and businessmen.
3. As a PR, make relationships with official and non-official Dept., Union's, and Industrial& Commercial Chambers.
4. Assigning sales target for sales teams (Indoor & Outdoor Sales).
5. Leading teams in Baghdad, Amman.
Main Duties:
1. Searching for competitors Sites, towers and locations.
2. Searching for competitor's billboards and outdoor Ads.
Main Duties:
1. E-mailing.
2. Archiving.
3. Reporting.
4. Send and Review Tenders
5. Other administrative tasks.
I've got the Diploma in Business Administration and Sales from Marry Wood University in 2008-2009.
University of Baghdad, College of Administration and Economics, graduation year 2000 -2001, majored in Business sciences, and Management
