IT Manager
Al-Alamiya for Furniture
Total years of experience :13 years, 7 Months
Provide all the IT solutions and needs in the IT department (managing servers, employees needs such as: computers, iPads, printers and their accessories, as well as IP-Cam surveillance cameras, constantly updating and maintaining the equipment and facilitating the work of employees in 5 buildings.
www.alamiya.com.iq
تقديم خدمة تصميم سيرة ذاتية احترافية مع ترويج لـ 10, 000 شركة في العراق تشمل كافة المحافظات والاختصاصات, لمساعدة المحتاجين لوظيفة الحصول على الوظيفة الملائمة لمسيرتهم المهنية, وكذلك خدمات اخرى (تصميم بزنزكارد, لوكو, بروشور وبوستر, براند, تسويق وترويج, خدمات توظيفية, خدمات تدريبية)
CVnew presents Professional CV Design & Promotion Services by Sending the CV to 10, 000 Companies in all Iraqi Provinces, in order to help others to get the job that suits their career, also more services: (businesscard, brochure & poster, logo, branding, marketing & promoting, Recruiting Services, Training Services).
www.CVnew.net
www.fb.com/CVnew
CVnew @ outlook.com
#CVnew
As the Group HR Recruiter Responsibilities are to ensure ASGA company attracts, hires and retains the best employees, while growing a strong talent individulas, collaborate with department managers on a regular basis and proactively identify future hiring needs, attract candidates using various sources, like social media networks and employee referrals, with previous work experience in screening, interviewing and assessing candidates.
- Design and implement overall recruiting strategy
- Develop and update job descriptions and job specifications
- Perform job and task analysis to document job requirements and objectives
- Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc
- Source and recruit candidates by using databases, social media etc...
- Screen candidates resumes and job applications
- Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
- Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes
- Onboard new employees in order to become fully integrated
- Monitor and apply HR recruiting best practices
- Provide analytical and well documented recruiting reports to the rest of the team
- Act as a point of contact and build influential candidate relationships during the selection process
- Promote company’s reputation as “best place to work”
- Use my personal Linkedin account with (30, 000) connections + Company's Linkedin & Facebook page to post jobs, to get 300 application/1 day.
Jobs @ alsadeq-group.com
www.alsadeq-group.com
Iraq - Baghdad - Jadriya
EarthLink Telecommunications is the largest Internet Service Provider in Iraq, The company was founded in 2005 to provide communication services to home users, enterprises, and government backed by 400-plus points of presence distributed over every city and town in Iraq.
-- Highest Monthly Calls Rate (2000Call/1month) --
Duties and Responsibilities:
✔ Answer Calls, respond to emails and Writing Report Tickets.
✔ Manage and resolve customer complaints or Direct the issue to the Specialized Department.
✔ Provide Customers with service information & Satisfaction.
✔ Manage Users, Prepaid Cards, Activation problems, Manage Affiliates.
✔ Links Maintenance (Point-Point, Direct-Links, Fiber, .. etc)
✔ Setting up settings, Maintaining, Updating (UBNT & MIKROTEK & CISCO) devices
✔ Solve Devices issues Online using Visual interface or using ( TELNET & SSH )
✔ Relate the Major Issues or Cuts by Ticket system.
✔ Route calls to appropriate resource.
✔ Follow up customer calls where necessary.
✔ Document all call information according to standard operating procedures (by Ticket System).
✔ Complete call logs.
✔ Attach the recorded Calls to the related Ticket.
✔ Check Problems with PRTG system.
✔ VPN Installing and setting Connection.
✔ Make Virtual Connection for Disconnected Links.
✔ Give Trainings and advices for Fresh employees.
✔ PRTG System Monitoring (Main-links, Fiber-links, ASRs, EOIPs, Repeaters, Bridges...etc)
✔ Monitor & Report the problems ASAP to start the Repairs by the concerned Dept.
✔ Give feedbacks and improvement suggestions to develop the work environment.
E-Mail: yosef.abdsalam@earthlinktele.com
Website: www.earthlink.iq
Location: Karrada, Baghdad, Iraq
References:
1- Mustafa Abdulrahman - Team Leader
Tel: +964 (0) 7702 997 965
Email: mustafa.abed@earthlinktele.com
Linkedin: www.linkedin.com/in/mustafa-mask-86264a110
Duties and Responsibilities:
✔ Answer calls, respond to emails and Writing Tickets Report
✔ Manage and Resolve Customer Complaints or Forward the issue to the Related Department
✔ Provide Customers with Service information & Satisfaction
✔ Manage Users, prepaid Cards, activation problems
✔ Links Maintenance (Point-Point, Direct-Links, Fiber, .. etc)
✔ Setting up settings, Maintaining, Updating (UBNT & MIKROTEK & CISCO) devices
✔ Solve Devices issues Online using Visual interface UBNT & Winbox or using ( TELNET & SSH )
✔ Relate the Major Issues or Link Cuts to the High Impact Tickets
✔ Route Calls to appropriate resource
✔ Follow up Customer Calls and call back where Necessary
✔ Document all call information according to standard operating procedures (Ticket System)
✔ Complete Call logs
✔ Attach the recorded Calls to the related Ticket
✔ Writing report in Excel sheet for each call
✔ Training the New Employees and answer their Questions
-- I have the Highest Monthly Rate of answering Phone Calls (2000Call/1month) --
-- Earthlink Telecom is the Biggest Internet & Telecom Company in Iraq --
My duties:
prepare the courses chapters as books & presentation show, also prepare the test papers & scheduling the courses dates/time prepare all the forms of attendance and absence and evaluation for (training, trainer, material, training room, also an evaluation filled by the trainer before & after the training testing the training results, ....etc forms.
Also preparing the training room & the training tools, the training activities, contacting the best training Centers locally & internationally to send the employees to get Specialized training such as Vehicles maintenance, or Highest Quality Training Centers.
I also performed Training Courses.
Designing & Photoshop images that develop, improve, motivate the employees to teamwork and work with loyalty, and sending these images to all the employees every day at morning on their Emails.
My duties also included participating with the Quality Team managing the box files & improving the procedures of all the Depts in the company also creating forms and contact the other Departments, Editing and improving the Policies of HR and all the other Depts. and approving it by the Chairman of the High Quality Commit.
Also I have done a lot of HR work as a Quality Team Member.
YahClick is an internet service provider, by YahSat (Emirates Company)
My duties included Installing & Maintenance VSAT in all Iraq Provinces, and Activate the Internet Account from to deliver the Internet to the End User.
also setting the "Public IPs", setting IP phone Connection or Airline Public IP and Banks IP...etc
Capturing Images for the VSAT device in the site after finishing work & send the reports to Yahsat - UAE
YahSat Services (YahClick, YahService, YahLink, YahLive)
ICID is an Institution specialized Training science and the arts of personal excellence and administrative development, offering training services and consulting by a team of qualified Trainers on training techniques and education activist within the scientific methodology of the process based on inspiration principle of and the desire for change and innovation, leading to a state that capable of evolution and continues.
Develop the Trainees personal skills and human soft skills, And to add new dimensions into his life and to raise the efficiency and effectiveness of the individual - family - school - Institution, So the effectiveness of life based on effectiveness people.
I've worked in the Sweets Showroom while studying in College.
My Job was Maintaining and Fixing Computers problem as Software & Hardware (if the PC is guarantied or not guarantied) and to transport the Cargo from a place to another (from the supplier and deliver it to -Sawah- Company).
Location: Damascus - Syria
Tel: +963 11 2312197 - 2313067 ext: 17
Fax: +963 11 2326283
E-mail: info@sawah-co.net
Website: WWW.SAWAH-CO.NET
I worked in Selling spare parts and Mobile Phones Maintenance
We worked together in the city I lived in, to help the disabled people, Children, and those in need of food and special caring, also performing some Comedy Shows and make them have a great time.
OverOcean is a Company for Media, Advertising, Printing and publishing, using TV channels, Radio Stations, Newspapers, Magazines, Printing Brochures, Business Cards, Advertising boards, many types of Printing, also prints ADs on T-Shirts, Pens, Cups, ...etc.
Our job was working on the auto machine while producing sweets and covering it then boxing it and send it to the store.
Our Job was cleaning the University Housing buildings
My Graduation Project: Face Detection It's a platform designed in MATLAB, tested on 50 different colored college students, each student (5 pictures from 5 directions), (the total photos 250), This project detects the skin color of humans, & it shows a square outline around every face in any picture, and measure the processing time by (0.5 - 0.8) milliseconds. I worked with Marwan & Hayder and two other teammates on this project in the final year of College, and we faced some difficulties during the programming. This project Impressed the Supervisor and the Committee, and they gave us some Ideas about how to improve it. The Committee evaluation for the project "Face Detection" was Excellent.
