Training Manager
Bbusinesss LLE
Total years of experience :24 years, 6 Months
Key Result Areas:
• Transforming business goals into training solutions to bring a positive change that enables the organization to consistently chart a rising business curve.
• Managing the entire training functions for the corporate sector and delivering soft skills training for diverse topics encompassing Financial Intelligence; Finance for non-Finance Managers; Selling skills; sales management; marketing skills; negotiation skills; management, leadership skills; time management; strategic thinking & planning; innovation & creativity; emotional intelligence; customer service, teambuilding, performance management, communication and interpersonal skills and train the trainer.
• Customizing training programs and devising methods of program delivery to effectively translate strategic business goals into human performance requirements.
• Approaching Training and Development with awareness of the best practices in the today’s global marketplace and devising best-in-class programs to support R&D function.
• Networking extensively with the sales team to acquire training projects and guiding sales team to effectively conclude major deals
Key Result Areas:
• Captured new business opportunities by actively driving the businesses ambitious growth plans and expanding footprint all over the UAE, offered insights on real estate market in Dubai by performing market research and competitive analysis.
• Monitored /listing commercial /residential properties to ensure maximum sales for all clients; spearheaded the leasing of apartments, villas and retail stores to residential and commercial clients in the district of Dubailand to achieve the objectives as specified in the business plan.
• Provided executive direction by analysing key economic and demographic trends to tap markets for attainment of revenue targets.
• Instrumental in selling/buying of apartments, villas and retail stores to residential and commercial clients and finalizing new business proposals
Key Result Areas:
• Executed the implementation of the ASHARY FZ LLE start-up from ideation to launch by identifying a lucrative business opportunity in the field of investment evaluation, business consulting, website design & development, online marketing, SEO, Social Media Marketing & Management.
• Conceived and coordinated the planning and implementation of strategies and business models, in addition to sales plans and contract negotiations directed towards strengthening brand presence and increasing business growth.
• Administered growth strategies through comprehensive online & Offline business expansion strategies for ASHARY FZ LLE clients for attainment of steady expansion and revenue augmentation.
• Attracted customers by integrated digital/physical reality and converting corporate goals and revenue strategies into practical online & offline actionable digital marketing plans with time phased deliverables
• Directed a team of web developers and designers towards providing online total business solutions for ASHARY FZ LLE clients.
• Created and maintained policies and procedures in compliance with company guidelines and vision; directed initiatives to improve quality of customer interactions, satisfaction and efficient addressing of concerns.
Key Result Areas:
• Selected and managed external training partners; strategically negotiated and acquired terms for SLA agreements which are in the best interest and in sync with the strategic priorities of the organization.
• Identified training needs, provided interventions for assessment centers, supported project analysis, facilitated programs, coached employees, and measured training effectiveness and employees’ performance.
• Planned, managed, monitored and reported the trainings across geographically distributed locations in the Middle East, Europe and Asia Pacific.
• Accomplished organization goals by accepting ownership for executing new and different requests; ensured positive outcomes and adequate ROI (return on investment) from training programs in the middle east & Asia pacific (Kirkpatrick Model Levels 1, 2 & 3)
• Chalked out annual training calendar; devised instructional design and curriculum design for training programs and fostered desired learning culture.
• Leveraged conceptual knowledge and industry experience for training Baker Hughes internal HR managers, Talent managers & trainers on effective training & coaching skills.
• Developed awareness amongst both sales & operations team and imparted Leadership, Management and sales training to managers / directors worldwide.
• Co-ordinated with Field Career Development Specialists and Talent Managers functionaries for learning initiatives driven through them.
• Developed/ monitored annual training plan and budget as well as implementation and requirements of competency-based training needs for staff, managers and executives.
• Contributed ideas to ensure all training programs and ensured they are aligned with changing business environment.
Designation Chronology:
• Apr 2005 - Dec 2006: Regional Training Manager
• Oct 2004 - Apr 2005: Regional Sales Trainer
Joined the organization as Regional Sales Trainer and moved up the corporate ladder to merit promotion to position of Regional Training Manager
Key Result Areas:
• Lead strategic, high-impact learning, organizational development strategy in line with Organisation's long-term business objectives, and established an entire training department and learning function.
• Designed & maintained scalable and engaging training content for staff in the areas of selling skills, sales management & negotiation skills
• Delineated business goals and conducting training need analysis to precisely outline areas of performance/ skill shortfall that can be optimized via learning and development programs as well as developing programs with defined post training productivity impact.
• Spearheaded training programs for both sales & operations team; designed training programs manuals as well as annual training budget and plan.
• Conceived and delivered innovative learning interventions and programs in sync with the different stages of business; various roles & designations and contributing to the overall growth of the organization
• Continued to identify ways to deliver courses and conducted in-house training programs trainers on training delivery and regional soft skills for the internal trainers.
Key Result Areas:
• Provided strategic inputs in developing Action Plans relating to Trade and Business Associations and conducted trainings covering topics like Association Management, Marketing, Communication, Membership Recruitment and Retention, Fundraising, Event Organizing, Forming Strategic Alliances, Policy Advocacy and other issues, etc.
• Supported the preparation of grant proposals to IMC, USAID, CIPE and other donor organizations.
• Served as an Acting CEO for the Egyptian Society of Associations Executives (EgSAE) and seamlessly managed all responsibilities of an Executive Director for the association.
(www.nyit.edu)
Accolades & Memberships: • Founder & Master Leader of 40 Cash flow Clubs worldwide, financial intelligence and investment education communities. • Member of the American Board of Neuro-Linguistic Programming (ABNLP) • Member in the American Board of Hypnotherapy (ABH). • Member in the Time Line Therapy Association (TLTA). • Won the First Award in the International Japanese Speech Contest held in Seattle, Washington, May 1999. • Founder and Leader of Dubai Smart Minds personal development group • Member of The Association of Talent and Development – www.td.org
