Events Specialist
British Council
Total years of experience :15 years, 10 Months
- Manage and attend several high-profile and VIP events, such as;
* August 2022, " BOSS Event" Regional Meeting
* July 2022 " Maghreb and Levant Meeting
* June, 2022 " MENA Schools Service Design project"
- Responsible for all aspects of event management from request intake, venue bookings, catering, AV production, branding and onsite support.
- Source and negotiate event contracts (Venue, branding, etc.)
- Assist with LPO's and vendor registration through SAP system; tenders and proposals.
- Manage pre-event promotion, on-the-day management and post event follow up activities.
- Organize speakers, talking points, bios, event information, profile pictures, uploading presentations, etc.
- Manage brand placement, visibility and awareness at events venue.
- Responsible for event budgets, cost approvals, documentation, supplier liaison and event set up.
- Responsible for vendors payments, Invoices (SAP System), Liaise with finance to ensure timely payments to vendors.
- Manage participants requirements ( Accommodation, visa's, invitation letters and flight bookings)
- Manage Group Activities ( Dinner, Trips, etc.)
Participated in several high-profile events, such as:
Dec, 2021 " Human Rights Day"
Dec, 2021 " Committee on the Rights of the Child"
Nov, 2021 "Civil Society Organizations Sustainability Meeting"
Oct, 2021 " GBV and Discrimination Against Women and Girls with Disabilities: Access to Justice in Jordan" Policy paper launch
-Maintained relationship with media, influencers, and PR outlets
- Organized and manage and coordinate media events, TV and radio interviews to cover awareness campaigns and ongoing projects.
- Managed the social media pages (content creation and design through canva.com)
- Managed the website content (translation, editing, and proofreading)
- Assisted in content development; brochures, flyers, website, reports.
- Organized team events, meetings, and key workshops; scheduling, logistics, preparation of materials and location.
- Managed the official email inbox and responded to inquiries
- Assisted in creating and processing invoices; supplying PO's to the relevant supplier.
- Served as the point of contact for payments; 2checkout.com payment gateway.
- Prepared academic transcripts, acceptance, and enrolment letters.
- Managed the diary and calendar on a regular basis with the prepared itineraries and agendas.
- Managed Participants accommodation, airport transfer, etc.
- Managed the staff and operational details for successful service delivery.
- Supported the Senior Project Manager with the delivery of operational planning
- Ensured the delivery of a successful customer experience.
- Handled clients payments, Invoices (Foloosi.com System).
- Managed customers inquiries ( registrations, shipping, payments, invoices, complaints)
- Worked closely with customers to ensure that they are finding value in our products and services.
- Identified need for improvement in process and work collaboratively across teams.
- Developed and shared best practices with team members to continually improve quality, effectiveness and efficiency of processes.
- Assisted on recruitment and training of teams as required
Managed several high-profile events, such as:
* The Social Media Summit 15 -Aug-2018 in Jordan.
* 2017 Jordan & Dubai Summits
* 2016 Jordan & Dubai Summits
* Oct 2016 Social Media Workshop
* 2015 Social Media Summits in Jordan & Dubai
* 2014 Social Media Summits in Jordan & Dubai
Events Manager:
- Managed events and ensured all logistical details of events including securing of conference line, uploading presentations, photography, moderators, room set‐up, etc.
- Identified and selected key vendor partners to support event activities worldwide.
- Selected Speakers to participate in the different events.
- Provided any follow‐up to the events such as thank‐you letters to speakers, vendors, sponsors, volunteers, etc.
- provided an updated events calendar.
- Managed travel bookings including itinerary organization, flights, hotels, etc.
- Supervised and executed responsibilities such as: invitation process (e-mailing, faxing and direct mail), telephone follow-up, confirming registrations, keeping registration lists and provides reports on number and structure of registrants.
Amman Governorate, Jordan
- Worked with the office of Jordan Chamber of Commerce President Nael Al Kabariti- member of the Jordanian Senate.
- Coordinate between the Union of Arab Chambers “The General Union of Chambers of Commerce, Industry & Agriculture for Arab Countries” Lebanon Headquarter and the different Arab and International Chambers across the world.
- Represented the company in different forums, sessions, and workshops on topics covering Jordan Investment matters with several governmental entities in Jordan and across the region (Oman, turkey, and Jordan)
- Managed conferences, formal meetings across the region including logistics:
securing of conference line, uploading presentations, photography, moderators, room set‐up, etc.
- Managed Diary and schedule meetings and appointments.
- Managed team travel bookings including itinerary organization, flights, hotels.
(3 Months Project)
- Assist in the implementation of HCC’s communication Strategy.
- Oversee the design and production of publications.
- Research and present initial ideas to develop effective content.
- Handle external communications, PR, and social media.
- Promot and market the center’s programs and facilities.
- Assist in content development; brochures, flyers, news releases, website, reports, proposals, scripts, speeches, newsletters.
- Proofread, edit, and Translate Arabic documents into English.
- Represented Bayt.com in Workshops, Seminars, and Conferences:
2015 “Main Speaker” Personal Branding Workshop - The Royal Film Commission
2015 “Main Speaker” Personal Branding Workshop - New Think Theatre
2015 “Main Speaker” Personal Branding Workshop - Green Job Fair
2015 “Main Speaker” Social Media Workshop - Shabab Share.
- Successfully launched a unique training events initiative called “Brown Bag Sessions” for 12 branches across the MENA region.
- Launched "Whats Your Story" Campaign.
- Organized a total of 3000+ internal and external workshops.
- Worked with department managers to define their events requirements.
- Maintained records of events (activities, attendance, logistics, feedback surveys, presentations, pictures, etc.)
- Selected Speakers to participate in the different events.
- Managed registration process; to assure accurate registration data, name badges, fee collection, etc.
- Attended the event and provided on‐site support.
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