Elbert Tabilo, Technician Senior

Elbert Tabilo

Technician Senior

Johnson Controls Inc.

Location
Qatar - Doha
Education
Bachelor's degree, Computer Engineering
Experience
9 years, 11 Months

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Work Experience

Total years of experience :9 years, 11 Months

Technician Senior at Johnson Controls Inc.
  • Qatar - Doha
  • May 2013 to February 2019

Job Summary at NDIA project:
✓ Insure our system(RDS - Radio Dispatch System, VCS - Voice Communication
system, Video wall and workstation) are up and running;
✓ Assist the staff on their workstation application (Sidebar);
✓ Maintain and backup system servers and troubleshoot RDS & VCS station.

Job Summary at HOD PH2 project:
✓ Monitor the in/out of materials and keep the material tracker updated;
✓ Issued material to our sub-cons and log it accordingly;
✓ Coordinate with the system engineers and planner for installation updates and log it
to progress installation report.

Job Summary on CCTV system:
✓ Familiar with software’s like Mirasys, Milestone, Symphony & Endura;
✓ Conducting passive preventive maintenance on servers and cameras;
✓ Configuring cameras and setup the LAN connectivity.

Technical Support Engineer at Strategic Networks, Inc / Access Micro Technology, Inc.
  • Philippines
  • October 2010 to February 2013

➢ (Coca-Cola Project)

Job Description:
✓ Operating System/Software application, Computer Hardware troubleshooting and networking.
✓Support coke employee via remote desktop connection or LANDesk
remote control in installation of application, configuration
& conduct troubleshoot in Software/Hardware issues.
✓ Educates Coke employee about how to use coke applications,
attempts to fix problems that may occur.
✓ Install/uninstall, maintain and support User-end devices such as Desktops,
Laptops and Printers.
✓ Ensures that requests for assistance are properly logged,
assigned and responded to in a timely manner and according to agreed standards and procedures.

➢ (HP Project)

Job Description:
✓ Customer representative/front counter.
✓ Acquired conversation to know the problem encounter, discuss warranty terms and conditions, and possible cause of problem/malfunction.
✓ Troubleshoot/diagnose of HP products such as Printers, Laptop & Desktop.
✓ Identify for possible repair/replace of defective parts.

Technical Sales Engineer at Automation & Security, Incorporated
  • Philippines
  • October 2008 to May 2010

Job Description:
✓ Searching for new clients who might benefit from company products or services and maximizing client potential in designated regions;
✓ Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery
✓ Discuss about the features and capabilities of our devices.
✓ Negotiating tender and contract terms and conditions to meet both client and company needs;
✓ Installation/configuration CCTV camera's and biometric
✓ Provide basic software training of certain device

Education

Bachelor's degree, Computer Engineering
  • at AMA Computer University
  • May 2007

Bachelor of Science in Computer Engineering Graduate

High school or equivalent,
  • at Daniel R. Aguinaldo High School
  • March 2002

Daniel R. Aguinaldo High School Matina, Davao City, Philippines Graduated March, 2002 - Secondary

Specialties & Skills

Applications Support
Network Systems
Troubleshooting
Computer Setup
Server Administration
TECHNICAL SUPPORT SPECIALIST
HARDWARE TROUBLESHOOTING
LANDESK
TECHNICAL SUPPORT
TROUBLESHOOT/DIAGNOSE

Languages

English
Expert
Tagalog
Expert

Training and Certifications

Wireless LAN Concept, Security and Configuration (Certificate)
Date Attended:
April 2007
Valid Until:
April 2007
IP Addressing, Subnetting, Routing and Basic Router (Certificate)
Date Attended:
March 2007
Valid Until:
April 2007
Structured Cabling Seminar and Workshop (Certificate)
Date Attended:
February 2007
Valid Until:
February 2007