Elena Austine

• Generate new business by cold calling or referrals.
• Manage properties for landlords, building and maintaining long term relationships with clients and tenants.
• Conducting inspections, liaising between tenants and landlords and negotiating contracts.

• Generating sales leads for the office
• Arranged and conducted routine inspections, inspecting the current rental properties we managed
• Created a report to determine any damage or maintenance issues.
• Created ingoing and outgoing reports for properties that had been vacated.
• Processed applications for new rental properties and discussed the applications with the property manager, explaining the process to new tenants.
• Carried out viewings for the rental team, creating a schedule for the day and showing people around new propertied that are available for rent.

I was promoted to assistant branch manager just after I was transferred to a different office which specialized in first time buyers and new homes. My responsibilities involved:

• Training of new or junior members of staff, Vendor care, Sales progression,
• Ensuring figures for the branch were where they should be for the week/month, submitting figures to our area manager weekly.
• Being involved with the weekly conference call which was between the senior members of staff in the area.


Valuer

received an award for most exchanges in the first half of 2016 for the Essex area and was asked to step up as the branch Valuer.
• Generated business by cold calling, door knocking and listed as many new properties as possible
• Take photographs, create the floor plans and create the narrative along with listing the property onto property websites.

I was promoted to a senior sales consultant due to becoming part of the ‘100K club’ meaning that my pipeline had reached GBP100K.
In addition to my previous role, I was responsible for:
• Carrying out our vendor care calls, updating our vendors on the progress of achieving a sale
• Sales progression, speaking to solicitors and providing updates to the buyer and seller in relation to their sale or purchase.
• Speaking with property owners to reduce their property price to help with achieving an offer.


Sales Consultant
2014-2015

During my time as a sales consultant I was responsible for:
• Registering new applicants and booking in mortgage appointments for our broker,
• Booking in viewings and giving a great service to buyers and vendors Helping with office tasks such as door knocking for business and leafleting.


Trainee Consultant
2013-2014

• Business generating by leafleting and door knocking properties that were already on the market with other agents.
• Conducted viewings for clients to gain experience.
• Created the weekly newspaper advert that was printed in the local newspaper and weekly newsletter email sent to anyone who was registered with updates from our branch.