Reservation Officer
Chichikov Hotel
Total years of experience :13 years, 5 Months
Dealing with reservations and cancellations by phone, e-mail, letter, fax or in person,
checking guests in, allocating rooms and handing out keys,
checking guests out, preparing bills and taking payment,
coordinated with the staff to cater to the special needs of the guests,
informing about facilities in the hotel and the surrounding area,
dealing with complaints or problems.
Received cash and checks for deposit and current accounts, verified amounts, and examined checks for endorsement,
entered member and transactions data into computer and issued computer-generated receipts to member,
cashed checks and disbursed monies after verifying signatures, endorsements and member account balances,
explained, promoted and sold bank products and services,
verified identification and rights to utilize facilities, as well as validity of credit cards and checks.
2008 took diploma practice in State Treasury of Ukraine 2007 took financial-analytic practice on engineering plant «Turboatom»
