WAHAD ALI

Collects and analyzes data about opportunities, orders, customer purchases, competition, and markets as per business requirements. Present this data in a management worthy format to reflect the current status, forecast, and scenario planning with the target of supporting strategic decisions on business and opportunities.
Conducted market research and analysis to identify emerging trends and potential growth areas, resulting in the successful launch of a new product line.
Analyzing customer journey results using CRM to enhance the product performance and reported it to stockholders and IT team.
Analyzing sales data and coming up with solutions for the sales & operations team. Analyzing company needs & customer needs.
Gathering, analysis and documentation of requirements from the business.
Market study, creation of business plans and presentation to investors.
Managed all online marketing teams.

Managing the CRM data, creating reports, input data to ease the decision making for stockholders.
Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue.
Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement.
Liaising with stockholders and department managers to review activity, operations and sales reports and recommending any changes needed.
Analyzing of business-processes.
Daily communication with clients all around the world.
Review & manage the marketing overall activities and make sure the company’s goals are met.

Challenging and improving ways of working with client offering to drive efficiency and support the overall goal of maximizing growth and value added by own business area.
Assist in the tendering process, from RFP development/ review till the appointment of consultant or contractor.
Responsible for Technical & commercial tenders, from reviewing the initial request to tracking the tender process to submitting the final bids to purchasers. Interface closely with customers, suppliers, and contractors to ensure smooth operations.
Acting as a lead for all procurement activities for sister companies including placing cement orders and following on invoicing and payments, insuring progress report is issued on a quarterly basis. duties also include placing 3rd party inspection and following up QC documentation.

Managed 3 stores staff including manpower planning, training requirements and performance management.
Prepared the store annual business plan & marketing calendar of activities.
Tracked trends and correctly predict stock requirements, to provide accurate sales forecasts.
Recruiting and coaching sales staff to higher performance levels & minimize attrition. Align with Apple mandatory requirements with regards to staff qualifications & certifications; merchandising guidelines & company standards.
Closely worked with internal and external stakeholders for critical store requirements continuously learning of current technologies and store products to correctly sell to customers.
Kept the store lost prevention percentage at minimum expected level by monitoring & controlling the stock loss with best internal security admin process.
Managed to open new B2B accounts for selling all of Apple hardware & Acc's.