elie houaiss

Sales and service engineer for Volvo Trucks.

Responsible of selling Volvo trucks solution

Head of service team, keeping track of trucks services and schedule of the service team .

Providing engineering solution for the customer .

Generating new leads, while keeping a good relationship with loyal and old cutomer .

- Online courses training on caterpillar diesel engines specifications, fabrication, hydraulic system and sales courses.
- Caterpillar certified machine sales representative.
- Prepare sales offers and quotations, containing commercial and technical information
- Respond to detailed technical inquiries and bid requests
- Outdoor sales expertise, generating new customers and maintaining good relationship with previous ones.
- Ensure proper communication of all sales related documents.
- Reporting to the Sales supervisor, plus CRM experience.
- 2 months technical training in the workshop and field with expert technicians.

- CNC machines operator and technician.
- CNC machines trouble shooting.
- Steel factory supervisor which includes scheduling and assigning jobs.
- Team work and leadership skills.
- Providing data and weekly reports for the General Manager.
- Keeping track of cost, time and quality of product.
- flew to Saudi Arabia from 3/11/2015 until 24/11/2015 for CNC machine installation and training for the operator.

- 1 year and a half as a sales person for all types of sports brands, equipment and clothes.
- 2 years store supervisor, which includes training all sales personal on technical equipment specification.
- sales expertise
- leadership skills and responsibility.
- Brand manager “Prince” tennis equipment for two years in Lebanon.
- Communication and customer service skills
- Flew to Dubai on 4/6/2014 to put a REEBOK sale order for class sport, appreciation for achieved work.