Elite Shiboo, Sr. Presales and Support Consultant

Elite Shiboo

Sr. Presales and Support Consultant

Sage Software Middle East

Location
United Arab Emirates - Sharjah
Education
Master's degree, Computer Science and Management
Experience
25 years, 8 Months

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Work Experience

Total years of experience :25 years, 8 Months

Sr. Presales and Support Consultant at Sage Software Middle East
  • United Arab Emirates - Dubai
  • My current job since March 2007

- Presales
- Consulting & Professional Services- Pre-sales and
Pre-project engagement activities with partners,
solution Design & implementation, Training (End
user + team development)
-Project Implementation(Project Scoping with Gap
Analysis, Solution Design & implementation, End
User Training)
-Post Implementation Service Level Agreements
-Customer Account Management
-Post Implementation Support

Sr. Programmer Analyst at Serum Institute Of India Ltd
  • India - Pune
  • August 1998 to January 2007

mySAP R/3 consultant - Core Project Team member for implementation of Material Management, Sales & Distribution & Plant Maintenance modules in the Parent company and
SEZ (Special Economic Zones) group companies.

Sr. Programmer - Project Management
- Designing/Development Client Server Based
Applications for automation
- HR, Payroll, Taxation, Procurement-Sales
(domestic & export), Purchase, Inventory and
Exim (Export/Import)
- Manufacturing process with Material
management for Eagle Burgmann
India Pvt. Ltd. (formerly known as Eagle
Poonawalla Industries Ltd.)
-End user training.
-Database Administration, Support, Performance
monitoring, Fine Tuning,

Education

Master's degree, Computer Science and Management
  • at Data Systems Research Foundation (Pune University)
  • May 1998

First class with Distinction. Ranked 3rd in my college

Bachelor's degree, Physics
  • at Wadia College (Pune University)
  • May 1996
High school or equivalent, Science
  • at Wadia College (Maharashtra Board)
  • April 1993
High school or equivalent,
  • at St. Felix Girls High School
  • March 1991

Specialties & Skills

Physics
Science
Materials
VB 6, VFP 6, ABAP, my SAP R3, Sybase 11.X-12.X, SCO UNIX 5.0. Sage ERP X3 V6.4
Presales
Consulting & Professional services
Partner Enablement
Sage ERP X3
Sage X3 People (HRMS)

Social Profiles

Languages

English
Expert
Hindi
Beginner
Malayalam
Intermediate

Training and Certifications

Sage Business Intelligence (Certificate)
Sage Enterprise Management certified Distribution Consultant (Certificate)

Hobbies

  • Reading, Writing