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Elsa Tarabay, HR Development & Internal Communication Manager

Elsa Tarabay

HR Development & Internal Communication Manager·Tanmia Holdings

Lebanon

Bachelor's degree, Foreign Languages Applied In Business

Work experience

Total years of experience: 14 years, 8 months

HR Development & Internal Communication Manager

January 2018 - Present

Tanmia Holdings

Beirut, Lebanon

January 2018 - Present

  Follow up on the HR daily operations with the HR team and resolve any pending or raised issues
 Set the framework of the Employer Brand Architecture Model to improve image and reflect proud employee
 Ensure a proper implementation of the manpower planning and be aware of any unjustified headcount
 Reinstate the grading structure, recommend changes and execute accordingly
 Conduct a thorough revision of compensation and benefits with phased improvement plan set in place
 Calculate employee’s incentives on quarterly and annual basis
 Verify attendance
 Cascade planning and performance management system throughout the organization based on action plans
 Optimize org charts with timeline of vacancies, replacements and redundancies
 Ensure all HR processes, policies and procedures are developed and updated
 Ensure the development of HR initiative (Code of Conduct/Employee Handbook)
 Lead the development of MyTanmia Intranet
 Identify training needs with direct link to OGSM; plan and execute accordingly
 Prepare all Internal Communications and communicate accordingly
 Organize all company’s events in terms of facilities and logistics
 Member of the Cost Chase Committee to monitor and control the departmental expenses, highlight any waste and suggest cost reduction solutions

Company industry:
Food & Beverage Production
Job role:
Manufacturing

Business Class In-Flight Attendant

June 2014 - November 2017

Emirates Airlines

Dubai, United Arab Emirates

June 2014 - November 2017

 Attend pre-flight briefings to review emergency procedures, flight details, expected issues and crew coordination plans.
 Check on board medical kits and emergency equipment to ensure functionality and ensure passenger cabin is adequately prepared.
 Greet passengers during boarding and advise them where to stow carry-on items.
 Instruct use of emergency equipments and maintain safe conditions in airplane cabin.
 Provide friendly and professional in-flight service.
 Provide medical care whenever needed.

Company industry:
Airlines
Job role:
Hospitality and Tourism

Quality Coordinator & HR Officer

March 2013 - May 2014

International Distribution Network

Beirut, Lebanon

March 2013 - May 2014

Quality Coordinator

 Assist Quality Management Representative in various tasks.
 Conduct unscheduled inspections of activities during various steps in the process.
 Create quality assurance reports and analyze the data to determine if any changes in the processes are necessary.
 Review Quality Management System standard, study existing policies and procedures, and interview personnel to evaluate effectiveness of the Quality Management System.
 Assist quality management representative with records, forms, revisions and procedures.
 Responsible for knowing current applicable regulations and informing the Management representative of any new and/or revised regulations imposed.
 Compile statistical data and writes narrative reports summarizing quality assurance findings.
 Assist departments with the coordination of audit information, and recommends appropriate data-gathering mechanisms and procedures.
 Responsible for achieving a satisfactory working environment between other departments performing quality-assurance studies.
 Assist with developing and maintaining actual and unusual occurrence procedure.
 Review, track and communicate information regarding process variations and quality procedures.
 Maintain current and accurate records of all relevant communications, audits, corrective action plans, and effectiveness monitoring.
 Ensure that processes needed for the Quality management system according to ISO 9001:2008 are established, implemented and maintained
 Ensure the promotion of awareness of quality throughout the employees and the whole organization
 Assist in implementing and ensure continuous awareness on the quality policy
 Assure the respect of the quality management system at all levels by :
Following up of corrective and preventive actions
Implementing and following up of internal quality indicators
Organizing and following up of management reviews
 Participate in the implementation and the continual improvement of the quality management system



HR Officer
 Ensure appropriate staffing and recruiting logistics.
 Assisting with employee relations and communication
 Enter new hire information in the human resource system database
 Ensure appropriate compensation and benefits administration and recordkeeping
 Ensures that human resource files and records are maintained in accordance with legal requirements and Company policies and procedures
 Handle issues and inquires in unavailability of HR Manager
 Assist equitable management of staff throughout the organization.
 Assist with the day-to-day efficient operation of the HR office
 Maintain and update vacation records of all employees on Chronos and excel calendar on daily basis and issue transportation fees
 Participate in the implementation and the continual improvement of the quality management system

Internal Quality Auditor

 Conduct regular audits to ensure that the system comply with ISO 9001:2008 and detect any non-conformity and provide opportunities for improvement.
 Issue audit reports and present recommendation for better operation, maintenance and implementation of the system.

Trainer

 Conduct quarterly awareness and refreshment sessions
 Prepare awareness and refreshment questionnaires in order to test the degree of quality knowledge among the employees
 Issue reports after the sessions and tests and present recommendation for improvement

Company industry:
Biotechnology
Job role:
Quality Control

Executive Assistant

October 2012 - February 2013

esiters

Beirut, Lebanon

October 2012 - February 2013

-Maintain filing system of all incoming and outgoing invoices of POB (Port of Beirut), Adnotam and others ….
-Handle and prepare employees’ personal documents such as letters of recommendation, attestations, NSSF documents, payrolls, salaries slips, etc …

Company industry:
Software Development
Job role:
Administration

Administrative Assistant

September 2011 - September 2012

Professional Learning Center

Beirut, Lebanon

September 2011 - September 2012

 Maintain office calendar to coordinate work flow.
 Maintain confidentiality & good relations in all aspects of client, managers, staff and agency information.
 Set up and coordinate meetings and trainings
 Compose reports
 Do phone surveys/inquiries as needed
 Improve/tighten storage/retrieval systems
 Support those whom are learning French and Spanish
 Create and maintain filing system
 Train and supervise part time course instructors

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Education

Lebanese University Faculty of Languages and Translation

June 2011

June 2011

Bachelor's degree, Foreign Languages Applied In Business

Lebanon

Skills

Quality Management
Expert
Quality Management
Expert
Awareness
Expert
Awareness
Expert
Mechanisms
Expert
Mechanisms
Expert
Narrative
Expert
Narrative
Expert
Operation
Expert
Operation
Expert
Quality Management
Expert
Quality Management
Expert
Awareness
Expert
Awareness
Expert
Mechanisms
Expert
Mechanisms
Expert
Narrative
Expert
Narrative
Expert
Operation
Expert
Operation
Expert

Languages

English
Expert
French
Intermediate
Italian
Intermediate
Spanish
Intermediate

Training and Certifications

Certifications
Train the Trainer
3A Solutions Group
Oct 2013 - Oct 2013
Integrated Management System-Internal Audit (ISO 9001-2008)
3A Solutions Group
Apr 2013 - Apr 2013
Direct English Master Licensee Training Programme.
Linguaphone
Apr 2012 - Apr 2012
Basic & Elementary
Universal Concept of Mental Arithmetic System
Sep 2011 - Sep 2012

Hobbies

  • Travelling