collection
dubai islamic bank
Total years of experience :14 years, 2 Months
• Notify customers of their overdue payments by any of the approved means of communication including of dunning letters if necessary.
• Educate customers on the benefits of making timely payments.
• Record information about financial status of customers and status of collection efforts.
• Record information about financial status of customers and status of collection efforts.
• Advise customers of necessary actions and strategies for debt repayment.
• Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
• Raise customer service issues to Manager and collections.