captain
the regency hotel
Total years of experience :19 years, 8 Months
: Responsible to provide professional and quality service to the guests
• Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel.
• Direct and supervise the service team to ensure that all duties are performed as per standards
• Ensure the Outlet is set-up for service and supervise for a smooth operation
• Ensure that all employees have received adequate training to perform their duties
• Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available.
• Ensure minimum wastage, breakage and spoilage.
• Actively use up selling techniques by exceeding guest expectations and to increase revenue.
Holiday Inn Downtown Kuwait
Kuwait 26 june 2008-03 march 2011
Senior Waiter: organizing station (mis-en-place). Quick and efficient service of all foods.Awareness of guest's special needs, supervise assigned staff, guide new staff to maintain standard operation procedure.Perform all duties as assigned by Maitre d'/ Head Waiter/ess.
Beach Rotana Hotel&Towers.
Abu Dhabi January 05 2004- september 09 2007
Senior Waite
A five star hotel with 559 rooms, 12 F&B outlets, 2 ballrooms, 10 conference rooms and recreation suites.
3Years & 9 months working in the L.A.B Beach Rotana Night Club.Resposible for organizing station (mis-en-place). Quick and efficient service of all foods.Awareness of guest's special needs, supervise assigned staff, guide new staff to maintain standard operation procedure.Perform all duties as assigned by Maitre d'/ Head Waiter/ess.
Quality Control Degree, Alexandria Labour University
Quality Control Degree
Quality Control