Dynamics CRM Technical / Functional Consultant
Engineering Design & Manufacturing
Total years of experience :10 years, 10 Months
Microsoft Dynamics CRM :
• Configure Microsoft Dynamics CRM to meet business needs
• Lead and deliver Microsoft Dynamics CRM through analysis, design, development, testing, training, and deployment activities necessary to deliver superior quality Microsoft CRM and XRM solutions
• Installing and deploying CRM Organizations
• Liaise with clients to understand their business and technical requirements and develop a plan to solve their problems
• Performed client satisfaction services by provision of continuous support to Microsoft Dynamics applications
• Follow a structured CRM Sure Step project methodology to ensure project success
• Provide training to customers and internal resources
• Train resources and implement CRM projects that include customized and out of the box modules(Sales, Marketing, Service)
• Prepare proposals, offers, cost-profit analysis and demos for new customers
• Document the whole business process
• Conducted customization and migration of Dynamics CRM applications and latest system upgrades
• Create custom workflows and processes
• Integrate SharePoint with Microsoft dynamics CRM
• Integrate CRM with other ERP systems
• Create and modify SSRS reports based on client needs
• Write Client Side JavaScript customizations and Develop plugins
• Create Custom entities, attributes, and relationships on dynamics CRM
• Create SQL stored procedures
SharePoint:
• SharePoint 2013 Installation & Configuration .SharePoint development with SharePoint Designer: Create web applications, sites, sub sites, custom lists, custom Page Layouts & Content Types, libraries, workflows and forms .Security configuration, site templates/solutions and other Administrative duties.