HR & Admin Manager
SISCO
Total years of experience :14 years, 2 Months
- Establishing and developing manpower planning policies & procedures.
- Formulating plans for meeting the company's manpower requirement and ensuring proper utilization of existing human resources to meet project objectives.
- Preparing projections of manpower requirements.
- working on the workforce strategy.
- Receipt and review the time sheet for the Rent employees & matched with the agreement.
-processing invoice & time sheet with the approval of the Operations Manager.
- follow up with suppliers for unavailable category in the company.
- work on the exit interview(discussion with staff who resigned from the company) and prepare a report of all the names, Reasons, and suggestions to keep the good employees.
- work on the organizational structure of the company and the department of operations.
- work on employees vacation & increment.
Improve Employees-HR relationships & awareness, planning, implement Training & Development, Recruiting, Government Relations, Manpower, Camps .. working as contractor with Aramco.
SUPPORT:
play a critical part in maintaining our operations and allow the organisation to deliver the highest quality service to our clients, Responsible for a team of employees working in all department of the establishment like ( Front office - Food and beverage - Quality control - Reservations - Banquet ).
- Follow up the daily tasks of all team members and their productivity.
- Attend meetings and report daily and monthly achievement reports with higher managment.
- Develop a monthly plan for the team and follow up
achievements and evaluate the quality of the team
work.
- Planning and arranging the event of hotel banquet from the arrangement of the place and decoration and all guest requirements.
- Work on the mechanism to get comments from visitors and hotel residents and follow up the development of ways to satisfy them.
HR:
1. Payroll and Attendance:
• Downloading time records on the timekeeping system
• Monitoring and checking of time records of employees
• Setting up clocking schedules for different employees shifts on timekeeping system.
• Verify and compute overtime forms of employees
2. Employee Relations:
• Conducting interview to employees during KPI evaluation.
• Investigating employee discipline cases
• Serve disciplinary letters and counsel employees
• Solving employee grievances/problems
3. Health & Safety:
• Prepare schedule of medical examination for newly employed staffs.
• Coordinate with IT department to issue Employee ID for newly deployed.
• Prepare schedule for food handler’s medical check up
• Monitoring expiration of health certificates, medical insurance card and life insurance.
• Responsible for addition/deletion of employees on medical insurance and life insurance.
• Prepare trip request to hospital for check-up of sick employees
4. Admin & Support:
• Prepare HR Package for newly deployed employees
• Order uniform for staff
• Remind meetings
• Maintain and update 201 files (Soft and Hard copy)
• Monitor expiration dates of Iqama
• Monitor passport expiration of employees
• Compute vacation settlement / final settlement of employees
• Process multiple visa/single exit-re-entry visa for staff
• Book ticket for vacation and for exiting employees and newly deployed.
• Assist exiting Philippino employees to POLO office.
• Process final clearance for exiting employees.
• Schedule airport pick-up for new employees
• Coordinate with recruitment agency in Philippines and India.
5. Follow up the daily tasks of all team members and their productivity.
6. Attend meetings and report daily and monthly achievements to the COO.
7. Develop a monthly plan for the team work, follow up on achievements and evaluate the work of the team.
Include:
Directing all operational aspects including distribution, customer service, administration and sales in accordance with the Company objectives
Providing training, coaching, development and motivation for Company personnel
Developing forecasts, financial objectives and business plans.
Responsibilities:
- assign and direct all work performed in the branch and to supervise all areas of operation. manage staff, positive environment and ensure customer satisfaction and proper branch operation.
- Direct all operational aspects including distribution operations, customer service, administration and sales
- local market condition assessment and identification of current and prospective sales opportunities
- Develop forecasts, financial objectives and business plans
Meet goals and metrics
- Manage budget and allocate funds appropriately
- Bring out the best of branch’s personnel by providing training, coaching, development and motivation
- Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
- Address customer and employee satisfaction issues promptly
- Comply with high ethical standards, and all regulations/applicable laws
- Network to improve the presence and reputation of the branch and company
- Stay side by side of competing markets and provide reports on market movement and penetration.
Manage Employee Relations:
- address employee conflicts and complete investigations as required.
- work with management to administer employee discipline or corrective action when needed.
- employee engagement assessment and retention, and actively work identification, analyze, and improve any problematic areas.
Plan and Hold Training Events
using my extensive knowledge of policies like the Family and Medical Leave Act, workers’ comp, short-term disability, and long-term disability to teach employees about their workers’ rights.
Manage Payroll
- ensure that employees have a systematic method for reporting work hours.
- make certain that payroll taxes are paid in a timely fashion
- manage miscellaneous payroll deductions contributions and insurance copay's.
Work on government programs:
- Ministry of Labor
- Medical Insurance
- Cars Insurance
- GOSI
- TAMM
- Muqeem
- Answering and forwarding phone calls
- Managing the daily/weekly/monthly agenda and arrange new meetings and appointments
- Preparing and disseminating correspondence, memos and forms
- assume the duty of clerical and administrative support in order to optimize workflow procedures in the office.
- assist colleagues and executives by supporting them with planning and distributing information.
- the point of reference for all queries, requests of the company.
- File and update contact information of employees, customers, suppliers and external partners
- Support and facilitate the completion of regular reports
- Develop and maintain a filing system
- Check frequently the levels of office supplies and place appropriate orders
- Document expenses and hand in reports
- Follow-up maintenance of the entire building of communications and scheduling and follow-up with the workers and explain the required.
- Coordination and participation in the celebrations of the Association.
- Responsible of teachers attendance.
- updating and maintaining all files of the administration.
- answer phone calls, greet visitors and provide information to parents and students on variety of topics, including rules, disciplinary measures, and day-to-day operations of the school..
- share information broadly with administrators, teachers, and students’ families through emails, flyers or phone calls, ensuring that necessary information is properly transmitted.
- participate in the school activities.
- Keeping a variety of records like records of phone calls and visits, registration, class schedules, bus scheduling, academic transcripts and parent contact information.
- Any other requirements of the school administration.
- Meets with customers in a sales environment to provide product sales and knowledge
- Demonstrates advanced products and sales knowledge
- Comply with all company policies and procedures
- Makes sales appointments with clients
- Generates new leads by meeting with consumers
- Follows up with any clients to make sure that they are satisfied
- Assembles any and all product displays in a given market
- Finds new target markets and penetrates them to achieve more sales
- Discovers how to market product to new users
- Understands how to make product appeal to consumers based on the environment and current trends
- Uses the Internet to push products to a given target market
- Works with the marketing department to develop new sales strategies
- Teaches other sales consultants how to make sales to potential consumers
- Discovers target markets and advantages of other companies
- Always looks for new ways to make product attractive to customers
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