Leasing Coordinator
Homes2Rent Real-estate
Total years of experience :7 years, 11 Months
Homes2Rent Real-estate Leasing
My Primary duties, Responsibilities and Experience at Senehasa Foundation:
•Organising fund raising events with the village communities.
•Attending committee meetings and creating posters
•Organising food festivals, cultural events and travelling
•Working with Senehasa Foundation nursery school children(Arts and Crafts)
My Primary duties, Responsibilities and Experience at Encore:
•Understanding how to close a deal or get to a solution and finalizing the call is an essential part of the communication process.
•I have learnt that doing more than a customer expects definitely result in great solutions and loyal customers.
•Learnt how to effectively communicate with the clients. Know when to listen, when to speak and how to speak. It makes the communication process much simpler anytime you talk with a customer.
•Managing time properly as a customer service representative can ultimately mean the difference between falling behind in minimum calls required and excelling in the position I am holding.
•When you have computer skills as a customer service representative, it is much easier to quickly communicate with clients and other individuals in the company.
•I have developed the ability to manage expectations of customer complaints. Stay up to date with company policies to ensure that any promise I make for a customer can be delivered.
•Learn everything about each product and service that we sell to the clients. Spend time on studying the product as well as the various solutions we can offer for various circumstances.
My Primary duties, Responsibilities and Experience at Holiday Inn:
•When dealing with customers face to face I have learnt to manage emotions and stay calm. This will help deal with disgruntled and confused customers. When you stay calm your customers will feel much more respected.
•I have also learnt being honest and transparent with the customers proves that you truly care about their happiness and satisfaction, even when the message you are sharing is not positive.
•Maintaining a good body language is also important when you are talking to guests at the reception. Smiling frequently and expressing happiness and laughter in the conversation helps to improve the customer experience.
•Being adaptable with customer service environment is essential part of my job in order to fully prepare for any surprises I may encounter while on the job.
•Putting myself in the position of the customer help to gain the necessary perspective in order to find a solution that is fitting and satisfying for both customer and the company.
•My friendly and caring attitude to customers surely helps in creating the right atmosphere for coming to the best solutions.
My Primary duties, Responsibilities and Experience at Holiday Inn:
•As an administrator I would update, maintain and retrieve information held on computer systems. I also transferred information that is on paper to computer files. I enjoyed working with computers and can type quickly.
•I learnt to work quickly and accurately, and pay attention to detail because this was a crucial part of my duties.
My Primary duties, Responsibilities and Experience at British Redcross:
•Working for the British Red Cross can gave me immense personal satisfaction knowing I am working as part of the world's biggest humanitarian organisation. Fundraisers and team work play a vital role in helping it to raise donations for global catastrophes and aid projects.
•Improved my written and spoken communication skills and was able to meet people from different backgrounds.
•I learnt to be proactive and flexible.
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