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Emilio VARGAS, General Manager, Regional Operations

Emilio VARGAS

General Manager, Regional Operations·HotelConsult

United States

Diploma, Hospitality

Work experience

Total years of experience: 23 years, 11 months

General Manager, Regional Operations

December 2017 - Present

HotelConsult

Panama, Panama

December 2017 - Present

Consulting Services for Hotels, Resorts and Restaurants in 3 Continents.
Pre-opening, Opening, Project Management, FF&E, OE&S, Quality Control, Quality Audits, Training & Coaching
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

General Manager / Opening

May 2015 - September 2017

Best Western Premier Deira Hotel Dubai UAE

Dubai, United Arab Emirates

May 2015 - September 2017

General Manager (re-branding) 250 rooms, restaurant, bar, spa. Responsible for day-to-day operations, reducing general expenses, Marketing plan detecting new market sources.

Leading the pre-opening / conversion Team of this 4 star Commercial hotel; this was a great success; our staff retention was 82% and we were able to maintain 16% market share;
Company industry:
Hospitality & Accomodation
Job role:
Management

Managing Director / Consultant / Remodeling

October 2011 - February 2012

Planet One Hotel & Wellness Lagos, Nigeria

Nigeria

October 2011 - February 2012

Re-aligning hotel management, helped the owner with rooms remodeling, banquet hall design, setting up Quality System and creating the Sales department for rooms and catering.

I was also responsible for fine-tuning all hotel systems, controls, procedures and for developing a new Concept for the Continental Restaurant.
Company industry:
Hospitality & Accomodation
Job role:
Consulting

Resident Manager / Consultant

June 2008 - January 2009

Telamar Resort - Caribbean Beach

Honduras

June 2008 - January 2009

Leading the Design/Remodeling/Equipment selection - FF&E - for 2 restaurants and kitchens, Central Commissary.
Expansion of the Sales Department, extensive Training of entire Human Resources.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

General Manager / Consultant / Opening

September 2007 - April 2008

La Ensenada Beach Villas Resort and Convention Center

Honduras

September 2007 - April 2008

http://www.laensenadaresort.com/

30 condos, hiring & training staff, setting up SOP’s
Management systems, PMS, CRM,
Company industry:
Hospitality & Accomodation
Job role:
Consulting

General Manager / Opening

June 1998 - July 1999

PRINCESS HOTEL Boutique Imperial Hotels & Resorts

Honduras

June 1998 - July 1999

http://www.hotelsone.com/san-pedro-sula-hotels-hn/hilton-princess-san-pedro-sula.html

120 rooms, Ballroom (6, 000 sq.ft.) and Gourmet restaurant; I hired and trained staff; opening on time despite Hurricane Mitch, Occ. 72% in first year of operation.
Company industry:
Hospitality & Accomodation
Job role:
Management

General Manager

April 1995 - June 1998

FANTASY ISLAND Beach Resort Dive & Marina, Roatan Island,

Honduras

April 1995 - June 1998

http://www.fantasyislandresort.com/default-en.html

120 rooms, 3 restaurants, 2 beach bars, EP, and "All Inclusive" packages. Set-up annual budget, reports, recipes, food controls; developed new Market feeders in South American countries and Europe.
Company industry:
Hospitality & Accomodation
Job role:
Management

General Manager / Consultant / Opening

October 1994 - April 1995

Arab Club

Honduras

October 1994 - April 1995

https://www.clubarabe.com/#forward

Project Management, received buildings from contractors; 4 restaurants, tennis/racquetball courts, Ballrooms: 25, 000 sq.ft. Deluxe Club, most affluent market in the country; I did FF&E specs, recruited and trained staff.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Consulting

General Manager / Opening

August 1993 - August 1994

RAMADA RENAISSANCE Capella Beach Resort,

Dominican Republic

August 1993 - August 1994

http://hotel-barcelo-capella-beach.dominicahotel.net/en/

275 rooms, 2 swimming pools, 3 restaurants, spa, dive shop. I was responsible for hotel FF&E SOP’s implementation, staff training & opening. Developed Marketing Plan and Operations Budget.
Company industry:
Hospitality & Accomodation
Job role:
Management

General Manager

February 1991 - October 1993

Gran Hotel Sula C/J Hotels

Honduras

February 1991 - October 1993

http://hotelsula.hn/

Responsible for financial success of the hotel; Service improvement and Quality product development.
Company industry:
Hospitality & Accomodation
Job role:
Management

General Manager

March 1977 - December 1979

The Executive Hotel - C/J Hotels

Panama

March 1977 - December 1979

http://www.executivehotel-panama.com/default-en.html
Company industry:
Hospitality & Accomodation
Job role:
Management

Education

Cornell University, Ithaca, New York

August 1982

August 1982

Diploma, Hospitality

United States

GPA (percentage): 80%

GPA (percentage): 80%

Hotel Design and Development, Concept, FF&E,
View attachment

Marriott Food School

April 1982

April 1982

Diploma, Director of Catering, Food Production

United States

GPA (percentage): 85%

GPA (percentage): 85%

Cooking Methods, Food Cost Controls, Recipe development, Food stations assignment in the kitchen, Menu Design for Events and Banquets
View attachment

Holiday Inn University

April 1980

April 1980

Diploma, Innkeepers Course - Hotel and Restaurant Management

United States

GPA (percentage): 85%

GPA (percentage): 85%

Intensive training covered the Innkeeper duties - guest relations, human resources management, marketing & sales responsibilities, accounting, f&b controls, front desk procedures.
View attachment

Cornell University

August 1976

August 1976

Diploma, Commercial Food Production, Food & Beverage Controls, Hotel Sales

United States

SENA - Servicio Nacional de Aprendizaje

April 1976

April 1976

Diploma, Hotel And Restaurant Management

Colombia

ENTURPERU - Empresa Nacional de Turismo Peru

April 1969

April 1969

Diploma, Hotel And Restaurant Management

Peru

Skills

Project Management
Expert
Project Management
Expert
Hotel Management
Expert
Hotel Management
Expert
Consultancy
Expert
Consultancy
Expert
Hotel Design
Expert
Hotel Design
Expert
Pre opening
Expert
Pre opening
Expert
Decision making
Expert
Decision making
Expert
Problem Solving
Expert
Problem Solving
Expert
Leadership
Expert
Leadership
Expert
International Hotel Management best practices
Expert
International Hotel Management best practices
Expert
Hotel & Restaurant FF&E and OS&E Analyst - Specifier
Expert
Hotel & Restaurant FF&E and OS&E Analyst - Specifier
Expert
Great attention to detail
Expert
Great attention to detail
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Trainer
Expert
Trainer
Expert
WBS - Project
Expert
WBS - Project
Expert
Coaching
Expert
Coaching
Expert
Owner Representative - Hotels & Resorts
Expert
Owner Representative - Hotels & Resorts
Expert
Kanban Project Tasks
Expert
Kanban Project Tasks
Expert
Lecturer
Expert
Lecturer
Expert
Sales
Expert
Sales
Expert
Training
Expert
Training
Expert
pre opening
Expert
pre opening
Expert
revenue management
Intermediate
revenue management
Intermediate
restaurants management
Expert
restaurants management
Expert
negotiation
Expert
negotiation
Expert
accounting
Expert
accounting
Expert
marketing management
Expert
marketing management
Expert
rooms division
Expert
rooms division
Expert
opera
Intermediate
opera
Intermediate
marketing
Expert
marketing
Expert
purchasing
Expert
purchasing
Expert
marketing strategy
Expert
marketing strategy
Expert
operations management
Expert
operations management
Expert
operation
Expert
operation
Expert
people management
Expert
people management
Expert
planning
Expert
planning
Expert
Food
Expert
Food
Expert
Hotel Management
Expert
Hotel Management
Expert
Catering
Expert
Catering
Expert
Administration
Expert
Administration
Expert
Management
Expert
Management
Expert
Customer Service
Expert
Customer Service
Expert
Hospitality
Expert
Hospitality
Expert
Project Management
Expert
Project Management
Expert
Consultancy
Expert
Consultancy
Expert
Hotel Design
Expert
Hotel Design
Expert

Languages

Spanish

Native Speaker

French

Beginner

English

Native Speaker

Memberships

American Society for Quality

65409254

June 2015

Project Management Institute

4249213

September 2015

Training and Certifications

Training
Project Management
Honduras Board of Architects
Mar 2008
ISO 9000/2000 Auditor
SGS - Panama
Mar 2001

Hobbies and interests

Reading

I read mostly Hospitality books related to my profession to continue improve my knowledge and keeping myself updated.