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Emtiazul Hoque, Assistant Demand and Supply Planning manager

Emtiazul Hoque

Assistant Demand and Supply Planning manager·IFFCO group

United Arab Emirates

Master's degree, Management and Accounting

Work experience

Total years of experience: 15 years, 2 months

Assistant Demand and Supply Planning manager

October 2021 - Present

IFFCO group

Sharjah, United Arab Emirates

October 2021 - Present

Key Result Areas
• Drive the demand planning processes as per the group guidelines on a strategic (3 years), tactical (18 months) and operational
level (daily/ weekly/Monthly) to consistently achieve a high level of demand plan accuracy for 18 categories and 1200+ skus.
• Analyze and understands the sales data at different levels (Category, Sub-Category, SKUs, variants, sizes, Configurations,
distribution channels, demand groups and demand locations)
• Stand for an efficient and profitable inventory management in order to guarantee clients an optimal service, preserve a good
balance between min and max stock
• Weekly exceptions management to the planned demand to trigger supply corrections through weekly demand and supply
review meetings.
• Drive accountability, process improvement and forecast accuracy improvement through use of latest tools and technologies
for forecasting, minimizing ageing and bad goods risk, measuring and tracking performance.
• Working on project to improve CVFOT (Customer Value Fill on time) by 90%
• Focal point of planning tool implementation project (Demantra) to improve planning accuracy
• Coaching, mentoring junior demand and supply planner to ensure end to end demand and supply planning process execution
in timely and accurate manner

Company industry:
FMCG
Job role:
Manufacturing

Regional Demand Planner ( Oman, UAE & Yemen)

October 2019 - October 2022

Mazoon Dairy

Muscat, Oman

October 2019 - October 2022

Key Result areas
• Owner of end-to-end demand and supply planning process for 3 GCC market (Oman, UAE and Yemen) and 5 export markets
• Developing channel wise robust baseline demand for short, medium, and long term for 7 categories and 100+ SKUs through
weekly and monthly S&OP meetings, market insights, collaboration with sales, commercial and plant team
• Drive continuous improvement culture to identify bottleneck points in the planning/ordering processes and propose
innovative solutions to correct them.
• Engaging with suppliers, vendors, and 3PL partners and monitor their performance.
• Participate and contribute to promotion planning, NPL (new product launch), SKU phase in and phase out meeting.
• Review demand vs supply gap on weekly basis, freshness on inventory and define action plan to mitigate risk on near expiry.
• Measure, monitor and report key performance metrics, obtain feedback, analyze results, identify root cause and take action.
• Prepare monthly dashboard, MIS report for the management.
Achievements:
• Rolled out S&OP for demand and supply planning
• Implemented DSX (forecast tool) for 7 categories ahead of deadline effectively in Jan 2021

Company industry:
FMCG
Job role:
Logistics and Transportation

Country Demand and Supply Planning Supervisor

August 2016 - September 2019

Nestle

Muscat, Oman

August 2016 - September 2019

Key Result Areas:
• Spearheading consistent demand planning accuracy (DPA) and connecting supply reliability development for short (4 weeks), medium (1-4 months) and long-terms (5-18 months) using forecast information acquired through analysis tool, Bias calculation, trade marketing, sales, operations, supply availability, clearance & transportation, learning logs and trade visiting for market insight
• Estimating effectiveness of planning accuracy through analyzing forecast accuracy in details, maintaining reason code for variations, tracking supply constraint (foreseen or unforeseen) and final landing of sales and propose action plans to improve accuracy
• Taking lead in managing supply as per the demand for 400+ SKUs and 9 categories from 10+ plants and close coordination between operations, logistics and customer service team
• Leading discussion during Weekly Exception Review (WER) and Monthly Forecast Review (MFR) meeting for SKU level and customer level demand and Supply planning and presenting data for all opportunity and risk for gaining alignment with respective stake holders
• Reviewing weekly and monthly supply status and identify supply gap and escalate to respective stake holders
• Monitoring MTD sales performance, highlighting underselling & overselling SKUs to Sales team & and taking necessary action to reduce or increase future supply for smooth sales execution and to have healthy stock cover to maintain strong service level
• Maintain optimum inventory for all SKUs. Define action plan for high stock cover and co-ordinate with respective parties for transfer
• Coordinating with Sales &Marketing Team to define action plan to deplete near expiry in order to mitigate risk on bad goods
• Managing Dependent Demand (DD) for promotions, Phase In Phase out, new launch and discontinuation to have good service level
• Presenting all DP KPI performance, contributor analysis & action plan for improvement

Achievements:
• Enhanced 2019 Q1 (78%) DPA by 8% vs YTD 2018 (70%)
• 2019 YTD Stock Cover 45 days vs target 50 days till Q1 2019
• 2019 YTD Case fill rate (CFR) 99.60% vs target 99.10%
• Implemented Mosaic (forecast tool) for 9 categories ahead of deadline effectively

Company industry:
FMCG
Job role:
Management

Demand Planning Analyst

July 2013 - July 2016

Baker Hughes (A GE Company)

Dubai, United Arab Emirates

July 2013 - July 2016

 Managed high quality demand planning process as per the group guidelines on a short ( 6-8 months), medium (18 months) and long (3 years) plan based on input from internal stakeholders, historical pattern, applying statistical models and market insights.
 Led monthly and quarterly meeting with sales and marketing team, maintenance team, product line and geo markets leadership.
 Prepared product line and brand wise analytical trend review, highlights & low lights and submit to respective plant locations.
 Identified gaps between supply and demand, potential opportunities and risk and made sure action taken by stakeholders.
 Identified obsolete stock and ensured necessary action taken to deplete obsolete stock.
 Challenged Demand & Supply planning process and tools and improved them to deliver tangible benefits.
 Created S&OP awareness across the geo market, identifying continuous improvement and training new user(s).

Achievements:
● Developed very effective and end user friendly S&OP data base and forecast for MEAP geo markets ● Implemented steel wedge (SW) forecast tool and later on SAP-APO process in MEAP region ● Improved DPA accuracy by 10% in 2016 Q1 vs 2015 Q4

Company industry:
Oil & Gas
Job role:
Manufacturing

Senior Inventory Analyst

May 2011 - June 2013

Baker Hughes (A GE Company)

United Arab Emirates

May 2011 - June 2013

 Strategic asset planning as per the operation demand and sourcing asset for operations.
 Asset registers review, identifying idle asset and challenging maximum utilization of assets.
 ETRS (Equipment Transfer, retire and scrap) follow up till completed, progress review and reporting
 GBV (Gross Book Value) tracking, review and reporting.
 CER (Capital Efficiency Ratio) progress review, reporting and action plan for improvement.
 AU (Asset utilization) progress review, reporting and action plan for improvement.
 MIS (Management Information System) reporting like dashboard, super region template and traffic light etc.
Achievements:
● Achieved $40M of scrap and retire target for MEAP region till June 2012 ● Reduced $30M GBV within 12 months● Achieved highest (CER) for MEAP among 9 regions across the globe ● Managed 35% to 40% tools on the job for MEAP

Company industry:
Oil & Gas
Job role:
Manufacturing

Education

National University, Bangladesh

February 2005

February 2005

Master's degree, Management and Accounting

Bangladesh

GPA (point): 3.80 out of 4

GPA (point): 3.80 out of 4

National University, Bangladesh

January 2003

January 2003

Bachelor's degree, Bachelor of Commerce

Bangladesh

Skills

Inventory Analysis

Expert

Stock

Expert

Forecasting Models

Expert

Supply

Expert

Demand Planning

Expert

CONTINUOUS IMPROVEMENT

Expert

Bottom up forecast planning

Expert

ERP (SAP)

Expert

Demand and Supply Planning

Expert

LEADERSHIP

Intermediate

MICROSOFT OFFICE

Intermediate

Inventory Management

Expert

Customer Service

Expert

Forecast modelling

Intermediate

Supply Chain Project

Expert

Bias Calculation

Expert

S & OP meeting

Expert

Inventory Analysis

Expert

Stock

Expert

Forecasting Models

Expert

Supply

Expert

Demand Planning

Expert

Languages

Arabic

Beginner

English

Expert

Hindi

Intermediate

Urdu

Intermediate

Training and Certifications

Training
Customer Focus Skill,
Achieve skills on Total Customer Satisfaction (TCS) by Spearhead Training at Liberty Automobile
Anti-Bribery Compliance
Baker Hughes at Eastern Hemisphere Education Center, Dubai
Effective communication and listening skills,
Baker Hughes at Eastern Hemisphere Education Center, Dubai
Exceptional presentation skills
Baker Hughes at Eastern Hemisphere Education Center, Dubai
Lean Six Sigma Awareness
Baker Hughes at Eastern Hemisphere Education Center, Dubai

Hobbies and interests

Socializing, long drive and watching movies