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Enaam Alsraisri, Area Operation Manager West East

Enaam Alsraisri

Area Operation Manager West East·Armada Group

Saudi Arabia

Master's degree, Operations Management

Work experience

Total years of experience: 10 years, 6 months

Area Operation Manager West East

March 2022 - June 2022

Armada Group

Jeddah, Saudi Arabia

March 2022 - June 2022

Company industry:
Retail & Wholesale
Job role:
Beauty and Fashion

Area Manager– Retail Region (West & East)

March 2022 - June 2022

Riva and Choice Stores

Jeddah, Saudi Arabia •Hybrid

March 2022 - June 2022

• Led retail operations to ensure adherence to merchandise and labor cost controls.
• Reviewed monthly store performance and developed improvement plans to enhance sales and operational efficiency.
• Monitored inventory and warehouse operations to ensure product availability and reduce losses by 10% .
• Ensured compliance of stores with standard operating procedures and customer service standards, improving service rating
by 15% .
• Coordinated with the purchasing team to guarantee availability of seasonal products as per demand.
• Ensured stores compliance with local laws and company policies regarding employment and workplace safety.
Company industry:
Retail & Wholesale

Area Operation Manager

August 2018 - July 2021

Landmark Group - Saudi Arabia

Jeddah, Saudi Arabia

August 2018 - July 2021

Company industry:
Retail & Wholesale
Job role:
Sales

Area Manager – Retail Region

January 2018 - June 2021

Max Stores

Riyadh, Saudi Arabia •Hybrid

January 2018 - June 2021

• Supervised product displays and inventory management, increasing operational efficiency by 12% .
• Supported store managers in reducing loss and waste within target limits.
• Developed and motivated teams, boosting productivity by 20% .
• Monitored HR tasks including evaluations and disciplinary investigations.
• Trained staff on products, SOPs, and customer service, increasing customer satisfaction by 10% .
Company industry:
Sales Outsourcing

Store Manager

January 2017 - January 2018

Victoria’s Secret (Alshaya)

Jeddah, Saudi Arabia

January 2017 - January 2018

• Managed sales to achieve KPI targets and increased revenue by 15% annually.
• Controlled expenses through operational process improvements.
• Analyzed sales and inventory reports and implemented corrective actions to enhance performance.
Company industry:
Retail & Wholesale
Job role:
Management

Assistant/Acting Store Manager

March 2015 - January 2017

Debenhams

Jeddah, Saudi Arabia

March 2015 - January 2017

• Managed store operations and inventory, supporting team during peak hours, improving average service time by 20% .
• Trained staff on upselling and cross-selling techniques to meet monthly revenue goals.
Company industry:
Retail & Wholesale
Job role:
Sales

Store Manager

May 2014 - December 2014

M&Co (Liwa)

Jeddah, Saudi Arabia

May 2014 - December 2014

• Trained team on upselling/cross-selling to increase individual sales by 12% .
• Supervised inventory and daily store operations for smooth workflow.
Company industry:
Retail & Wholesale
Job role:
Management

Store Manager & Trainer (West)

January 2013 - January 2014

Landmark Group

Jeddah, Saudi Arabia •Hybrid

January 2013 - January 2014

• Trained teams on sales strategies and checkout service improvements.
• Trained cashiers on Oracle system across multiple regions, improving data accuracy by 95% .
Company industry:
Retail & Wholesale

Cash Supervisor

January 2011 - January 2013

Landmark Group

Jeddah, Saudi Arabia

January 2011 - January 2013

• Delivered excellent customer service to increase sales and improve customer experience.
• Enhanced store standards, managed inventory, and efficiently transferred goods, reducing waste by 8% .
Company industry:
Retail & Wholesale
Job role:
Accounting and Auditing

Education

European International University

January 2025

January 2025

Master's degree, Operations Management

France

King Abdulaziz University.

January 2007

January 2007

Bachelor's degree, Administrative Organization and Development

Saudi Arabia

Skills

BUSINESS ADMINISTRATION

Intermediate

CUSTOMER SERVICE

Intermediate

EMPLOYEE PERFORMANCE MANAGEMENT

Intermediate

KPI REPORTING

Intermediate

OPERATIONAL EFFICIENCY

Intermediate

OPERATIONAL PLANNING

Intermediate

OPERATIONS MANAGEMENT

Intermediate

PERFORMANCE IMPROVEMENT

Intermediate

SALES MANAGEMENT

Intermediate

TEAM MANAGEMENT

Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Infection Prevention & COVID-19 Control
Operations Management
Family & Educational Consultant

Hobbies and interests

السباحة و القراءة

..