إيناس عوض

Engage in market research in order to identify new opportunities for business
➢ Make Technical and financial proposals for different projects.
➢ Prepare outlines for the training courses .
➢ Dealing with the Trainers .
➢ Dealing with the customers.
➢ Develop business proposals for existing and new customers.
➢ Develop innovative strategies for retaining clients; this includes undertaking interviews in order to get feedback and incorporate it into the growth plan.
➢ Quality Check for every training course and every Project.
➢ Making Tenders for different sectors .
➢ Managing the Social media (Design and monitoring )

-Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
-Generate, edit, publish and share daily content (original text, images) that builds meaningful connections and encourages community members to take action
-Set up and optimize company pages within each platform to increase the visibility of company’s social content
-Moderate all user-generated content in line with the moderation policy for each community
-Create editorial calendars and syndication schedules
-Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
-Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions.

-Develop, configure and optimize processes.
- Asses processes by taking measurements and interpreting data
-Design, run, test, perform simulations and upgrade systems and processes
-Develop best practices, routines and innovative solutions to improve production rates and quality of outputs
-Manage cost and time constraints
-Perform risk assessments
-Provide process documentation and operating instructions
- Events management
- Prepare price quotations
-Manage sales team
- Conduct regular quality checks.
- Manage call center team.

- I assisted in establishing polices for the HCAC and JCI accreditation.
-Established monthly quality charts.
- Created a review chart for every patient checking-in the hospital with details of all medical procedures done.
- Executed cost analysis.
- Checked that all processes are going smoothly and correctly.
- Audited the disposal of hazardous medical trash

I also co-organized the first Industrial Engineering Forum in the Middle-East at this time period.