Assistant Manager - Technical Sales, Support and Business Operations
TECH Automation
Total years of experience :14 years, 1 Months
Responsible for Sales and business operations in UAE and middle east
Leading sales engineers and operations teams
Developing SOPs for Identifying, qualifying and pursuing potential clients
Prospecting, lead generation, meetings and follow ups to increase customers
Utilizing sales tools, CRM and ERP to monitor performance
Preparing quotations, proposals, Sales orders and invoices
Managing purchase orders, procurements, logistics for deliveries
Ensuring timely response of queries for client satisfaction
Coordination with European manufacturers for products promotions
Vigilant Project monitoring and control for timely closing
Streamlining business development operations and activities
Improvement of business processes for optimum results
Foreign visits to meet international manufacturers to strengthen relationship
Enabling business growth by developing network of key partners
Coordinating email marketing and social media campaigns
Product Specialties:
- PR Electronics, Denmark (Signal Conditioning interfaces / Converters)
- FISCHER Mess-Teknik, Germany (Pressure, Level, flow, temperature and humidity Measurement Solutions)
- SIMEX, Poland (Measurement & Automation Products: Analog/digital measurements for Flow, Ratemeters / tachometers, Timers, PID controllers, indicators, serial transmitters etc.)
- Hilscher, Germany (Protocol Converters & Gateways)
- Termoaparatura Wrocklaw, Poland (Temperature Sensors: standard, IS, Exd, Exi for safe and hazardous areas)
- West Group, PMA of UK & Germany (Special Controllers and Instruments)
- Lascar Electronics, United Kingdom (Data logging Systems
- Agate: Vibration Calibrators
Products Handled:
Instrumentation Signal Converters, Signal Splitters, Isolators, I.S. Barriers, Temperature sensors, Temperature Transmitters, pressure & differential pressure transmitters, flow & level instruments, indicators, controllers, multifunctional controllers and data recorders, and many other products.
Successfully achieved yearly sales figures and high number of customers
Doubled sales figures every year by captivating sales techniques
Generated market of assigned instrumentation/automation products & solutions
Represented PR Electronics of Denmark as dedicated sales engineer for UAE
Implemented ERP and CRM as per business processes
Ensured customer trust through meetings, site visits, demonstrations and trainings
Close cooperation with national and international manufacturers/principals.
Ensured impressive service from quotation to invoice and aligning internal processes
Managed distribution of Lascar Electronics products in Pakistan
Effective Projects Monitoring and control over multiple sites as project engineer
Successful execution of sensitive projects of popular clients
Developed cold chain project management systems and processes
Project management & consultancy services to clients
Managed technical and operations teams and supported them to achieve targets
Cost effective procurement, logistics and inventory handling
Supervised programming and troubleshooting of controllers, logging devices and PLCs
Analyzed RFQs, quotations and processed purchase orders to minimize purchasing cost
Prepared technical documentation, reports, and inspection standards
Coordination of supply Chain projects of Unilever, Igloo, Merck, GSK, Engro and others
Programming and installations of data logging instruments and temperature control systems
Maintenance management of refrigeration systems, generators and vehicles
Inspection and audit of transport refrigeration systems and their automation
Technical support and technical services for cold chain transport
Follow up vendors for designing and fabrication of equipment for Cold Chain Logistics
Visit stations and workshops to evaluate performance and quality of services
Programming of PLCs (Allen Bradley, Mitsubishi, Siemens, Delta)
Developed process flow charts of industrial automation processes
Developed User Requirement Specifications
Recording and updating progress of projects
Training of operators on control systems
Developing program and hardware design
Configuration, integration and implementation of process control solutions
Design, write, implement, test and document PLC, HMI and SCADA system
Internship Project: Data Acquisition Card for PC based Oscilloscope
Worked on different instruments, hydraulic valves, electronic training boards, PLCs and microcontroller programming.
Monitoring of manufacturing processes of Motor, fans, transformers and pumps..
Mechatronics and Control Engineering industrial automation instrumentation Cold chain - refrigeration
B.Sc. Mechatronics and Control Engineering 2007-2011 University of Engineering and Technology, Lahore, Pakistan (Industrial Automation, Mechatronics System Design, Robotics, Power Electronics, Embedded Systems, Biomedical Engineering, Artificial Intelligence, Communication Systems, Advanced Control Systems, Computer & PLC Programming, Principles of Management)
Got Second position in class and first in academy.