IT Business Analyst / Project Manager
Telr
Total years of experience :15 years, 11 Months
• Work with the business to define product requests and translate them to technical requirements (e.g. convenience fees, alternative payments, merchant integrations, card payments, VAT etc.).
• Manage multiple projects while adhering to predefined timelines.
• Prepare the monthly cost forecasts for the Telr UAE entity.
• Worked with finance, operations, risk and compliance to improve reporting standards across the company.
• Work closely with the development team to identify, communicate and resolve any issues that may arise including managing the testing process (SIT & UAT) between the Business and IT team.
• Assist in functional training for new hires and refresher training for current staff.
• Work with ControlCase to certify Telr with PCI DSS level 1 Certification. This included datacentre visits, policy reviews and creating data/network architecture diagrams.
• Defined and managed KPI’s for the Telr UAE entity.
• Manage the IT support funcion of Telr.
• Support the transition to new reporting tools for Financial and Regulatory reporting.
• Assist in the change of regulatory data flows from the current system(LRR) to source information from Tier 2.
• Support the investigation and resolving of Business issues and risks affecting the project.
• Support the implementation of the chosen Statistical reporting tool.
• Provide support to Test Service (particularly in development of test plans and scripts) and perform any required testing and reviews of test documentation.
• Replicate existing Regulatory Statistical returns using data sourced from Tier 2 to enable a smooth implementation process for the incoming vendor.
• Assist in the development of Tier 3 to meet regulatory and SSM requirements which will enable FRMA meet the large SSM data asks.
• Understand the process involved and communicate these through various visual aids (Process flows, UML data modelling).
• Assist in the change process for the implementation of a new Statistical Reporting tool.
• Work with the Business Change lead to drive out the Data Gaps and resolve data quality through further analysis, data definition or by raising CR’s.
• Manage the prioritisation, testing and implementation of any project dependent Data Quality CR’s.
• Support the mechanism and structure in FIM to be able to respond to SSM data requests by leveraging both the FINREP and COREP data set and ensuring a single source of data drives all SSM requirements.
• Manage the Data Change process within Finance for AIB.
o This includes maintaining logs of all technical changes being made to the EDW.
o Liaising with internal clients from within Finance to get a strong understanding of their requirements and translate these to the project managers and developers in data services.
o Where needed, analyse the change specifications and help to identify a suitable solution that will satisfy all requirements for the various departments.
• I am involved in various projects that involves reconciling data correctly to new platforms and ensuring that the integrity of the information is maintained throughout the transition.
o Throughout these projects I have used various different reporting systems to query data (Teradata, Oracle, SAP, Qlikview, Essbase, Hyperion). Having exposure to this software has added greatly to my analytic toolset.
• Developed and maintain a SharePoint site to communicate a live update of what stage a change is at.
o This SharePoint site is also a hub for all documents relating to the data change process as well as being forum for recording any data gaps in the system.
• Create job promotions on a weekly basis by pulling reports from various different databases using SQL Queries and VLOOKUPS in Excel to analyse data.
• Track expenses on weekly promotions.
• Reconciliation of advertising costs
• Data audits for KPI's - Writing SQL scripts to help automate reports
• Detailing of a process flow chart that showed the flow of data throughout the organisation.
• Worked part-time as a barman for a familly run bar in my home town while I was in college.
• This includeds serving customers, stocking the bar and cleaning the bar at the end of the night.
• Recruitment and training of Staff, organising rosters, stocktaking and ordering.
• Establishing the pubs identity which involved creating posters, flyers, and an online identity through Social Media.
• Organised events which have generated income of up to €15, 500, attended by over 500 people.
• Drawing site plans and elevations of telecommunication tower sites.
• Putting together site completion pack including checklists, test results, certificates, completion pictures and as built drawings.
• Managed a new build Site in Ballyhooly.
• Completed assigned safety files for jobs finishing within J. F Supple.
• Undertaken as-built drawings for a number of large jobs within the company such as the Mercy Hospital and Castlemartyre Hotel and Golf Resort.
• Ordering steel, cable and all other equipment for the riggers.
• Organising cranes and delivery of cabins to site.
• Completed design drawings for carparks and bicycle sheds and numerous steel platforms.
BSc Business Information Systems (Second Class Honours) I chose the following final year subjects: • Global Markets & Payment Systems • IS Strategy & Management • Enterprise Systems and Data Modelling • Information Systems Security • Data Communication & Network Infrastructure • Advanced Data Management Systems Final Year Project: • Full development of a Web Application including Analysis, Design, Development, Test and Implementation using PHP, HTML, Javascript, CSS, and MySQL. Other Sample Projects: Pharmacy Management System – Developed a Database to manage customer prescriptions and user queries for a Pharmacy. This included the use of tables, forms, queries, macros and reports. Fully Functioning Website – Developed a fully functioning website with XHTML, CSS, Javascript and Photshop.
Graduated with a distinction in this course
Graduated with a distinction
