Sales Promoter
IML Group
Total years of experience :13 years, 4 Months
Deliver customer service in Curteous manner.
Demonstrate and provide information on promoted product/ services.
Identify interested and qualified customers in order to provide them with additional information.
Provide product samples, coupons, informational brochures to persuade people buy products.
Sell product being promoted and keep record of sales.
Set up and arrange display to attract the attention of customer.
Learn about competitors' products or consumers' interests or concerns to answer questions or provide more complete information.
Recommend product or service improvements to employers.
- Deliver excellent customer service, at all times
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
- take and relay messages
- Answers questions about organization and provides callers with address, directions, and other information.
- Monitors visitor access and issues passes when required.
- Updates appointment calendars.
- Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
- Creates and prints fax cover sheets, memos, correspondence, reports, and other documents
- Performs other clerical duties such as filing, photocopying, and collating
- Completes rental transactions and agreements for customers following established guidelines and procedures.
- Prepare LPO, Quotation and Statement of Accounts
- Takes payments for services and products.
- Maximizes up-sells and walk-up sales based on vehicle availability, utilizing established sales techniques and dialogues. Programs and services include protection options, refueling program, special promotions, future reservations, upgrades, etc.
- Performs all the secretarial duties assigned by the manager.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Ensures and provides quality service to both internal and external customers
- .Involved in stock control and management.
- Reporting discrepancies and problems to supervisor.
- Keeping up to date with special promotions and putting up display.
Cashier
January 2010- June 2010
MANILA SOUTHERN ASSOCIATES INC. SM Department Store - Marilao Bulacan, Philippines
- Receives payment by cash, check, credit card, vouchers, or automatic debits.
- Maintains sufficient amounts of change in cash drawer.
- Assist customer in locating specific items.
- Assist in other area of store, such as clean up, shelf stocking, or keeping merchandise displayed in orderly manner.
- Responsible for balancing the money, and check or credit card receipts against the daily sales total at the end of the shift.
Bachelor of Science in Nursing- October 2009 Our lady of Fatima University- Quezon City, Philippines