Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Ericka Margate, Customer Experience Team Leader

Ericka Margate

Customer Experience Team Leader·Dubai Airports

United Arab Emirates

Bachelor's degree, Hospitality Management

Work experience

Total years of experience: 10 years, 10 months

Customer Experience Team Leader

September 2018 - Present

Dubai Airports

Dubai, United Arab Emirates

September 2018 - Present

Responsible for overseeing and managing a team of customer service representatives. Ensures that the team provides exceptional customer service, resolves customer ingquiries and complaints efficiently, and contributes to the overall satisfaction of the customer base.

Company industry:
Airlines
Job role:
Hospitality and Tourism

Events Specialist

January 2016 - January 2018

Dolcelatte

Quezon City, Philippines

January 2016 - January 2018

Provided high-level guest service, acting as the main point of contact during events to address client needs and resolve issues promptly.

Company industry:
Events Management
Job role:
Customer Service and Call Center

Guest Service Ambassador

January 2015 - January 2016

Dusit Thani Manila

Makati City, Philippines

January 2015 - January 2016

Creates a welcoming environment for guests, addressing inquiries and ensuring a smooth experience.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

National College of Business and Arts

May 2016

May 2016

Bachelor's degree, Hospitality Management

Philippines

GPA (point): 4.0 out of 4

GPA (point): 4.0 out of 4

Skills

Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
Management
Expert
Management
Expert
Leadership
Expert
Leadership
Expert
Communications
Expert
Communications
Expert
Customer Service
Expert
Customer Service
Expert
Excellent Communications
Expert
Excellent Communications
Expert
Leadership
Intermediate
Leadership
Intermediate
Time Management
Expert
Time Management
Expert
Computer Literate
Intermediate
Computer Literate
Intermediate
Accounting
Intermediate
Accounting
Intermediate
Problem Solving
Expert
Problem Solving
Expert
Management
Intermediate
Management
Intermediate
Driving
Expert
Driving
Expert

Languages

English
Expert
Tagalog
Native Speaker

Training and Certifications

Training
Internship
Dusit Thani Manila
Oct 2015
Show credentials