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Hussain Al-hajji, Catering  Operation Manager

Hussain Al-hajji

Catering Operation Manager·Rezayat trading company Ltd

Saudi Arabia

Bachelor's degree, Business & Admin

Work experience

Total years of experience: 32 years, 7 months

Catering Operation Manager

January 2016 - Present

Rezayat trading company Ltd

Khobar, Saudi Arabia

January 2016 - Present

• Over all monetary responsibility for outsourced catering, housekeeping and laundry services
• Monitoring food hygiene and safety standards, carrying out risk assessments and maintaining high standard
• Managing more than 14 remote area rig location staffs such as allocating the supervisor task, Camp Manager task, chef presentation, kitchen staff, and service team of over 200 to provide stellar dining experiences to high-profile patron
• Overseeing administrative tasks, including medical, training, equipment and food ordering, maintenance, and other needs as they arise
• Plan menus according to the specific interests of the customers and provide them with a feasibility report
• Monitor the quality of food items and beverages and ensure that a sufficient amount of both is available during events
• Administering all catering functions from conceptualization of menu to implementation of same
• Reviewing, correcting and approving the item requisition and ensuring all ordered items delivered from central store
• Ensuring and controlling the Food cost control and maintained based on budget limitation
• Strongly involving on recruitement process and Interviewing the candidate after shortlisted by HR department
• Focusing on staff training and motivating them for performing the taks in well manner
• Preparing catering rig operation yearly Budget and updating as required by management
• Ensuring that health and safety regulations are strictly followed, recorded and archived
• Maintaining financial and administrative records.
• Visiting and inspecting to all sites in remote location at less once in the month for ensuring the standards and procedures are followed and maintained along with employees adhere to HACCP, FDA and safety regulations and compliance with company policies and procedures..
• Preparing vacation plan, and the staff appraisals on yearly basis.
• Conducts inventory of products to ensure proper usage and minimization of waste..
• Ensures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes followed.
• Responsible for employee retention and reducing employee turnover.
• Reviewing and ensuring union represented employees’ pay rates are correct based on wage scales and seniority.
• Ensuring employee complete all company required training including but not limited to Service Safe.
• Ensuring and achieving 100% for my KPI.
• Monitoring camp maintenance ensuring schedules are met including kitchen equipment, electrical, storage area and accommodation
• Drive process improvements in automation of financial reporting through close collaboration
• Undertake responsibilities of verifying the captured cost in monthly P&L in part of Revenue, COGS, and OPEX (i.e. Personnel, facility, transport, administration, and depreciation amortization) and providing the variances commentary to General Manager
• Held accountability for preparing and submitting employee productivity and KPI’s report to Senior Management

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Catering Operation Manager

May 2012 - Present

Rezayat Catering Company

Khobar, Saudi Arabia

May 2012 - Present

I have more than 26 year experience in the food catering services.


18.5 years in airlines catering services

i'm currently having 20 sites under supervision with more than 300 staff working and me with different position category

the biggest customer is Aramco and drilling companies

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Head of Ground Food Services

November 1993 - May 2012

Saudia Airlines Catering

Eastern Province, Saudi Arabia

November 1993 - May 2012

Handing ARAMCO aviation catering and airport first class lounge.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

King Faisal university

August 2016

August 2016

Bachelor's degree, Business & Admin

Saudi Arabia

KING FAISAL UNIVERSITY

December 2015

December 2015

Bachelor's degree, Business and Administrative

Saudi Arabia

GPA (rating): Very good

GPA (rating): Very good

ALSHEA'BA HIGH SCHOOL

June 1992

June 1992

High school or equivalent,

Saudi Arabia

Skills

Facility Management
Expert
Facility Management
Expert
HACCP
Expert
HACCP
Expert
Remote Management
Expert
Remote Management
Expert
Hotel Management
Expert
Hotel Management
Expert
Catering
Expert
Catering
Expert
Hospitality management and catering
Expert
Hospitality management and catering
Expert
Catering Management
Expert
Catering Management
Expert
Customer Management
Expert
Customer Management
Expert
Food & beverage knowledge
Expert
Food & beverage knowledge
Expert
Budgeting and cost control
Expert
Budgeting and cost control
Expert
Strategic Business Planning
Expert
Strategic Business Planning
Expert
Contract Management
Expert
Contract Management
Expert
Key Performance Indicator
Intermediate
Key Performance Indicator
Intermediate
Luxury guest service
Expert
Luxury guest service
Expert
Operations Leadership
Expert
Operations Leadership
Expert
Food regulation compliance
Expert
Food regulation compliance
Expert
Facility Management
Expert
Facility Management
Expert
HACCP
Expert
HACCP
Expert
Remote Management
Expert
Remote Management
Expert
Hotel Management
Expert
Hotel Management
Expert
Catering
Expert
Catering
Expert

Languages

English
Expert

Memberships

London institution

Cookery and Food Association

April 1993

Training and Certifications

Certifications
Hospitality
Nov 1993 - Nov 2007
EFECTIVE SUPERVISOR
SAUDIA AIRLINES CATERING-KSA
May 2003 - Jun 2003
WORK TEAM
SAUDIA DEVELOPMENT
Apr 2004 - Apr 2004
PRESENTATION SKILL
SAUDIA AIRLINES CATERING-KSA
Jul 2004 - Jul 2004
INSPECTION COURSE
SAUDIA AIRLINES CATERING-KSA
Apr 2004 - Apr 2004
COMPUTER ICDL TRAINING
JEDDAH INT'L INSTITUTE-KSA
Mar 2007 - Apr 2007
Supervisor for Hotel and Catering
Royal Lancaster Hotel - UK
Apr 1993 - Oct 1993
English Classes Level 3
STANTON - UK
Jul 1993 - Aug 1993
SELF MANAGEMENT SKILL
SAUDIA AIRLINES CATERING-KSA
Jul 1997 - Jul 1997
English Classes Level 3
DIRCT ENGLISH - KSA
Aug 2003 - Oct 2003
Semi-Intesive English
academy international- UK
Apr 1993 - Jun 1993
iNTERCTION SKILL
SAUDIA AIRLINES CATERING-KSA
Mar 1996 - Mar 1996
English Classes Intermediate
academy international- UK
Oct 1996 - Nov 1996
SQF 2000 - HACCP AWARENESS
SAUDIA AIRLINES CATERING-KSA
Oct 2003 - Oct 2003
LEADERSHIP SKILL
SAUDIA AIRLINES CATERING-KSA
Jul 1998 - Jul 1998
HYGIENE COURSE CATERING
ARAB AIR CARRIER ORGANIZATION- JORDAN
Oct 1999 - Oct 1999
BASIC FUNCTION SKILL
SAUDIA AIRLINES CATERING-KSA
May 1998 - May 1998
Catering and hospitality Certificate
City and Guide instituted- London
Mar 1993 - Oct 1993
REPORT WRITING WORKSHOP
SAUDIA AIRLINES CATERING-KSA
Sep 1989 - Sep 1998
HACCP IN-FLIGHT FOOD HYGIENE
ABU DABI FLIGHT CATERING
Nov 1998 - Nov 1998
ISO AWERNESS
SAUDIA AIRLINES CATERING-KSA
Jan 2003 - Jan 2003

Hobbies

  • traveling
    i like to travel alot to update my informaion on every things
  • traveling
    i like to travel alot to update my informaion on every things