Erol Erguvenc

Operations Manager MENA for the Premium Brands (Gaucho and Brasserie) at M.H Alshaya

• Kuwait - Al Kuwait
• My current job since June 2012

Alshaya is one of the most dynamic and successful retail franchise operators in the Middle East and increasingly internationally, Alshaya brings the world's best brands to new markets and new customers in the Middle East and North Africa, Russia, Turkey and Europe.
Now operating in over 19 countries they operate over 70 of the world’s most recognized brands including Starbucks, The Cheesecake Factory, PF Changs, Pizza Express, Mother care, H&M, Debenhams, American Eagle Outfitters, Victoria Secret, Boots, Pottery Barn, and Kidzania.

I am heading the operations for Home Brands of Dubai, Abu Dhabi, Kuwait and Bahrain. Leading people to maximize sales and develop profitability. Fully responsible of budgeting, forecasting and standards and procedures implementation and follow up.

Key Achievement

• Helping to Implementing Supply Chain Policies and procedures within Alshaya
• Implementing and monitoring Food Safety procedure All cross to Middle East
• 29% of Reduction Food Cost
• 10% Reduction on Controlobelles
• Taking the site from 8.94% SPC to 14.5% SPC
• Opening new sites in Middle East without any concerns
• Improving productivity and efficiency by 15%
• Reducing staff turnover by 11%
• Recognition by Talent department in 2013 “one of the 5 most taleneted operation Manager within Alshaya”
• Improving Sales by working closely with Marketting team. Effective promotions
• Implementing and monitoring All rest KPI’s cross to board