Eslam Ahmed Mohamed Ahmed, Key Accounts Manager

Eslam Ahmed Mohamed Ahmed

Key Accounts Manager

DHL

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, General law
Experience
17 years, 6 Months

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Work Experience

Total years of experience :17 years, 6 Months

Key Accounts Manager at DHL
  • Saudi Arabia - Riyadh
  • My current job since January 2014

· Maintain existing Key accounts and an ibu with Rev. 3 Million SR per Month.

· Achieving targets and maximize revenue by increasing the sales of DHL products to the existing.

· Monitor and evaluate customer usage of company services to determine future sales plans.

· Maintain and submit accurate and timely records and reports

· Handle all issues regarding customer satisfaction with DHL services & ensure long term relationship with customers

Territory Sales Manager at DHL Express
  • Saudi Arabia - Riyadh
  • November 2011 to December 2013

Maintain existing business & Customers by regular follow-up visits.

· Achieving targets and maximize revenue by increasing the sales of DHL products to the existing & prospects customers

· Increase customer retention Vs last year

· Monitor and evaluate customer usage of company services to determine future sales plans.

· Maintain and submit accurate and timely records and reports

· Handle all issues regarding customer satisfaction with DHL services & ensure long term relationship with customers

Customer Account Team Leader. at ARAMEX International.
  • Egypt - Cairo
  • December 2007 to November 2011

Responsible for Delivery Solution Team (sales & customer service) and for business side(Target, Bonus, customers & projects).

sales representative at Netone international
  • Egypt
  • February 2007 to August 2007

telesales, we were calling the arabian people who lives in united states and sell a direct dial line for them .

sales representative at Credit Agricole Bank.
  • Egypt
  • June 2006 to August 2006

we were saling a credit cards /

sales representative at Alico insurance company
  • Egypt
  • March 2006 to May 2006

we were sale an insurance policy

Education

Bachelor's degree, General law
  • at Faculty of law , Cairo University , arabic section
  • May 2007

Graduated from Faculty Of Law, Cairo Uni with an accepted grade

Specialties & Skills

Microsoft Windows
Insurance
Operating Systems
 An exceptional knowledge of PC computers and familiar with the following operating systems: Window

Languages

English
Expert

Training and Certifications

CIS (Certified International Sales) (Training)
Training Institute:
DHL Express Academy
Date Attended:
February 2012
Duration:
100 hours
Customer Service Skills (Training)
Training Institute:
DHL Express Academy
Date Attended:
November 2011
Duration:
10 hours