Esraa Al Jaghoub , Talent Manager

Esraa Al Jaghoub

Talent Manager

Sky software

Location
Jordan - Ajloun
Education
Bachelor's degree, Social Science and Social Work
Experience
11 years, 7 Months

Share My Profile

Block User


Work Experience

Total years of experience :11 years, 7 Months

Talent Manager at Sky software
  • Jordan - Amman
  • November 2012 to March 2022

In this role, I was responsible for various aspects of organizational development and employee management. This included maintaining the company's organizational chart and ensuring its accuracy and up-to-date information. I also prepared and maintained comprehensive job descriptions to provide clarity on roles and responsibilities within the organization. Additionally, I developed career development plans for all positions, as well as individualized employees' development plans to support their growth and advancement. One of my key tasks was managing the periodic appraisal process for all employees, assessing their performance and providing constructive feedback. Based on the appraisal results, I identified employees' training needs and organized both internal and external training courses to address those needs effectively. Finally, I diligently assessed the outcomes of the training courses to evaluate their impact on employee development and the overall success of the training initiatives.

Office Manager at Sky Software
  • Jordan - Amman
  • October 2012 to July 2018

In this role, I was responsible for maintaining the efficient operation of the office. This included organizing the office layout and ensuring an adequate supply of stationery and equipment. I also took charge of maintaining the office's condition and arranging any necessary repairs. Additionally, I oversaw the recruitment process for new staff members, including providing orientation to ensure a smooth transition. Another crucial aspect of my role involved reviewing and updating health and safety policies and ensuring their compliance. Furthermore, I handled the editing of attendance sheet records and addressed related issues. Lastly, I supervised the ticketing system and prepared monthly reports to monitor its performance.

Executive Secretary at Hybrid Solutions
  • Jordan - Amman
  • September 2010 to October 2012

In addition to managing correspondence tasks, my responsibilities included assessing employee performance through daily and monthly reports, resolving overdue tickets, and reviewing job application exams as part of the recruitment process.

Education

Bachelor's degree, Social Science and Social Work
  • at The University Of Jordan
  • June 2009

Faculty of Arts

Specialties & Skills

Business Correspondence
Time Management
Communication Skills
Fast Learning
Microsoft Office
Willingness to learn
Microsoft Office: Word, Excel, PowerPoint, Outlook, and Teams.
Team-player / Solo-player

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Native Speaker

Training and Certifications

Talent Management Practitioner (TMPTM) (Certificate)
Date Attended:
September 2019