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esraa shobaki, call center agent

esraa shobaki

call center agent

Community Development Authority

Location
Jordan - Amman
Education
Bachelor's degree, English
Experience
4 years, 2 Months

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Work Experience

Total years of experience :4 years, 2 Months

call center agent at Community Development Authority
  • United Arab Emirates - Dubai
  • August 2016 to November 2017
customer service team leader at extensya
  • Jordan - Irbid
  • May 2011 to February 2014

Education

Bachelor's degree, English
  • at Jordan University of Science & Technolog
  • January 2011

Jordan University of Science & Technolog 2006_2011 * From 14 till 28 March 2010 chit - chat in English

Specialties & Skills

Punctuality
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Key Performance Indicators
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Science
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Attendance
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operations
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CUSTOMER SERVICE
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DATABASES
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ETIQUETTE
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MICROSOFT OFFICE
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MS OFFICE
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OPERATIONS
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PROBLEM SOLVING
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PROCESSOR
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PUNCTUAL
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SATISFACTION
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Languages

English
Intermediate