Supervisor-Payables
Neuron LLC
Total years of experience :17 years, 5 Months
Neuron is a TPA (Third Party Administrator) for Medicall insurance companies and Self-insured groups. We at Neuron deal with high volumns and high profile clientele including leading insurance companies, Govt. of Dubai and Freezone companies.
Currently working under the umbrella of the finance Director i supervise a team of 5 executives managing all tasks for converting processed claims to payments. The below pointers will sum up description of work under my supervision.
Insurance
Coordinate with over 20 clients and its providers (hospitals)
Assist insured/self-insured groups resolving issues pertaining to invoices/credit notes
Resolve provider queries on partial payments/short payments and rejections
Verbal/email communication to providers regarding payments
Internal coordination within departments ensuring data transmission on regular basis
Ensure all receivables are on timely basis and payments processed
Invoice clients for reimbursements and fees
Accounts
Receive and process all invoices, expense forms and requests for payment.
Verify calculations and input codes in to the Accounts system in an accurate manner.
Daily reconcile accounts issued to client and monthly reconcile reimbursement/providers in order to process smooth transactions of payments.
Monitor Funds received from clients in order to pay off providers in a timely and accurate manner.
Prepare aging to check status of Payable and Receivables.
Respond to all provider inquiries
Reconcile statements, research and correct discrepancies
Assist in month end closing
Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
Verify Payments online and release of funds
Converting of processed claims to payments
Currently handling a team of 4 supervising all areas covered under payables and receivables
Tamweel A Sharia Compliant home finance house providing financial services. Worked as a part of a team of 15 and work resposisbilities included below
Ensure timely & proactive service delivery with customer
Making CRM entries and presenting targeted offers on inbound telemarketing calls
Generate qualified leads and forward to respective sales person
Resolve queries and retain customers
Process customer cheques, maintain filing and invoices
Ensure knowledge towards each developer transfers transaction (Emaar - Nakheel ...)
Provision of outstanding service & knowledge to customers.
Zero complaints on misrepresenting company products
Ensure compliance with all regulatory authorities regarding all relationships, product developments and agreements
Timely completion & accuracy of all documentation, approvals and processes
Job Responsibilities include
Cross-sell/up-sell callers to boost revenues
Call customers and prospects to sell products and services
Work as an individual or part of a team to achieve set targets
Customer Service & Public Relation
Follow-up sales calls
To assist clients with their reservation and bookings
Currently enrolled with Indira Gandhi National Open University (IGNOU) persuing a MCOM degree.
