Evren Altiok

• Regional role controlling and operating in 10 countries, covering a $1.5bn annual profit business. Managed a team of 20 people and coordinated all aspects of media relations, issues/crisis management, social media monitoring, leadership communications, employee communications and surveys in the Middle East North Africa and Turkey region, based in Dubai.
• Acted as the Deputy Head of Communications for EMEA from 2014 to mid-2015, until the split of Europe and MENA regions, deputising for a business covering 32 countries and jointly supervising a communications team of 100 people and a budget of $27m, from the UK to the UAE.
• Provided the MENAT CEO and the leadership team with strategic advice on all key business matters.
• Successfully managed the reputational risks regarding 2.7m credit card data loss in Turkey, winning the best crisis management award globally and publicised appraisals from NGOs specialised in cyber security.
• Executed all communications and managed reputational risks on the Jordan and Lebanon country disposal transactions.
• Managed the strategic and operational control of the Communications function’s regional budget, achieving 25% cost reduction from 2014 to 2017 in both USD and FTE terms.

• Managed a team of 10 people, developed and executed strategic plans, coordinated transformation projects, mergers & acquisitions, credit agency relationships, coordinated Investor Relations and supervised all aspects of external and internal communications and corporate social responsibility projects, in a $250m annual profit business, based in Turkey.
• As the Chief of Staff, represented the CEO in all strategic and critical meetings or platforms. Assisted the CEO with strategic advice in decision making, coordinated the execution of strategic initiatives, assessed inquiries directed to the CEO, determined the proper course of action and delegated to the appropriate individual to manage.
• Managed the due diligence processes of a number of high profile M&A deals in Turkey, on behalf of the CEO and the Global Strategy & Planning function.
• Coordinated the Advantage credit card re-branding project with Oliver Wyman and the Branch Distribution Review project with McKinsey consultancies, optimising the branch network from above 300 to around 90 branches in 18 months, bringing the country back to profitability after 2.5 years of losses.
• Until the global split of Communications and Marketing functions by the end of 2011, directly managed $25m advertising budget, sponsorships and corporate events.
• Launched the bank’s corporate accounts in Twitter and Facebook channels, focusing on customer complaints management, Marketing and PR activities.

• Conducted internal audits and fraud investigations in equities, equity derivatives, fixed income, money markets, foreign exchange trading desks and investment banking business, based in Turkey.
• Developed and executed the annual audit plan and reported the progress to the Board quarterly. Coordinated the quarterly Audit Committee meetings and acted as the primary point of contact for regulatory and external auditors.
• Supported the foundation of the bank in Turkey, following the acquisition of a local bank by Merrill Lynch.
• As part of the EMEA team, conducted international audits in London, Moscow and Madrid and participated in a high profile $100m FX trade mismarking fraud investigation in London.
• Managed the integration of Merrill Lynch and Bank of America corporate audit systems and processes in Turkey, following the acquisition of Merrill Lynch by Bank of America in 2008.

• Managed a team of 7 people, and conducted internal audits and project/IT audits in the head office units, based in Turkey.
• Conducted quality assurance reviews across all areas of the Internal Audit function.
• Supported the integration projects following HSBC’s Demirbank and Advantage Card acquisitions.

• Conducted internal audits and fraud investigations in branches, head office and equity brokerage agencies.
• Coordinated the Operational Risk Assessment Project across the bank, reviewing front and back office units, systems and processes to capture the inventory of all operational risks, controls and gaps.

• Conducted internal audits and fraud investigations in branches.
• Reviewed a branch, as part of a high profile, industry-wide “value added tax” fraud investigation.