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Seham Al Marbouei, Executive Secretary – Marketing & Commercial Division

Seham Al Marbouei

Executive Secretary – Marketing & Commercial Division·Dolphin Energy,

United Arab Emirates

Bachelor's degree, Health Administration

Work experience

Total years of experience: 16 years, 2 months

Executive Secretary – Marketing & Commercial Division

April 2017 - Present

Dolphin Energy,

Abu Dhabi, United Arab Emirates

April 2017 - Present

• Key Responsibilities:
• Provide high-level executive and administrative support to the Marketing & Commercial Division.
• Coordinate internal and external meetings with clients and stakeholders, ensuring effective communication.
• Arrange and manage all aspects of business travel for department staff.
• Organize client gift arrangements during major cultural and corporate events.
• Key Achievements:
• Reduced internal meeting duration by streamlining agendas.
• Enhanced staff access to departmental records through an improved filing system.
• Strengthened business relationships through professional event and client gift management.

Company industry:
Oil & Gas

Executive Administrator – Legal Affairs

May 2016 - March 2017

ZonesCorp

Abu Dhabi, United Arab Emirates

May 2016 - March 2017

Responsibilities:
• Supported legal operations by preparing reports, contracts, and maintaining confidential records.
• Coordinated meetings and correspondence with stakeholders.

Key Achievements:
• Improved filing and tracking systems, ensuring faster retrieval of legal documents.

Company industry:
Other Business Support Services
Job role:
Manufacturing

Executive Assistant – Support Services

April 2015 - August 2015

Abu Dhabi Quality and Conformity Council

Abu Dhabi, United Arab Emirates

April 2015 - August 2015

• Managed executive scheduling, departmental reports, and correspondence.
• Coordinated logistics for staff and internal projects.

Company industry:
Public Administration

Executive Assistant – Office of the CEO

June 2011 - March 2015

Abu Dhabi Securities Exchange,

Abu Dhabi, United Arab Emirates

June 2011 - March 2015

Key Responsibilities:
• Supported the CEO with executive scheduling, board meeting preparation, and stakeholder communication.
• Assisted in preparing high-level presentations and executive briefings.
Key Achievements:
• Played a key role in organizing board meetings and investor relations events.

Company industry:
Financial Services

Secretary – HR Department

January 2007 - October 2008

UAE University,

Al Ain, United Arab Emirates

January 2007 - October 2008

• Provided secretarial support to the HR department, including staff records and
recruitment activities.
• Assisted with HR reporting and training coordination.

Company industry:
Primary, Prep, & Secondary School

Education

Hamdan Bin Mohammed Smart University

January 2025

January 2025

Bachelor's degree, Health Administration

United Arab Emirates

GPA (point): 3.97 out of 4

GPA (point): 3.97 out of 4

Healthcare Operations Improvement Project – Analyzed hospital patient flow and proposed Lean-based solutions to reduce waiting times and optimize resource utilization. Healthcare Quality & Patient Safety Project – Conducted a gap analysis against JCI standards, designed safety checklists, and recommended strategies for compliance and incident reporting. Research on UAE Health Insurance Policies – Studied national health insurance schemes, evaluated coverage gaps, and proposed policy recommendations to improve access and equity. Study on Healthcare Workforce Shortages – Conducted research on UAE’s healthcare professional shortage; developed strategies for recruitment, retention, and training programs to strengthen workforce sustainability. Financial Management in Healthcare – Prepared a simulated hospital budget, performed cost–benefit analysis, and forecasted expenditures to enhance financial efficiency. Hospital Information Systems (HIS) Simulation – Evaluated adoption of Electronic Medical Records (EMR) and proposed an implementation roadmap for medium-sized healthcare facilities. Virtual Health Awareness Campaign (Elderly Care) – Designed and launched an online campaign targeting elderly people to raise awareness about preventive health, nutrition, and active aging. Mobile Application for Elderly Medication Management – Developed a conceptual mobile app to help elderly patients manage prescriptions, set reminders, and track medication adherence. Leadership & Management in Healthcare Project – Applied leadership theories in a team simulation, designed an organizational structure, and created strategies for conflict resolution and effective staff communication. Capstone Research Project – Conducted an in-depth study on digital transformation in UAE healthcare, combining literature review, data analysis, and policy recommendations.

Skills

Business Writing & Communication – professional reports, policies, proposals.
Intermediate
Business Writing & Communication – professional reports, policies, proposals.
Intermediate
MS Office Suite (Advanced: Excel, PowerPoint, Outlook, Word)
Expert
MS Office Suite (Advanced: Excel, PowerPoint, Outlook, Word)
Expert
Document & Workflow Management Systems (SharePoint, Oracle, SAP if applicable)
Intermediate
Document & Workflow Management Systems (SharePoint, Oracle, SAP if applicable)
Intermediate
Executive Office Management
Expert
Executive Office Management
Expert

Languages

Arabic
Native Speaker
English
Expert

Memberships

AD Police Volunteer in "We are all Police" initiative

Volunteer for community initiatives and activities

January 2016