Fadi mhmoud, LINE SALES MANAGER-TOOLS DEPARTMENT – (ABU DHABI/DUBAI)

Fadi mhmoud

LINE SALES MANAGER-TOOLS DEPARTMENT – (ABU DHABI/DUBAI)

Emirates Specialties Co. LLC

Location
United Arab Emirates
Education
Bachelor's degree, Mechanical Engineering
Experience
8 years, 8 Months

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Work Experience

Total years of experience :8 years, 8 Months

LINE SALES MANAGER-TOOLS DEPARTMENT – (ABU DHABI/DUBAI) at Emirates Specialties Co. LLC
  • United Arab Emirates - Dubai
  • My current job since July 2020

Summary: Experienced Sales Manager with a proven track record of developing and
implementing strategic sales plans to achieve targets, increase market share, and drive
customer engagement. Skilled in leading a sales team, conducting market research,
and delivering presentations to key customers and stakeholders. Adept at using Six
Sigma methodologies to analyze and improve processes for greater efficiency and
effectiveness.

1. Develop and implement strategic sales plans
2. Lead and manage a sales team
3. Conduct market research and analyze industry trends
4. Collaborate with marketing to design and execute marketing campaigns
5. Design and implement cross-selling and up-selling programs
6. Deliver presentations to key customers and stakeholders
7. Foster strong relationships with clients through regular communication
8. Set individual sales targets and provide coaching and motivation
9. Maintain professional and technical knowledge
10. Recruit, train, and assess the sales team
11. Monitor and track sales goals
12. Utilize data analytics to track sales performance and make informed decisions
13. Utilize Six Sigma methodologies to analyze and improve processes
14. Lead Six Sigma training and workshops.

KEY ACCOUNTS MANGER at Techtronic Industries Milwaukee Tools -Middle East, Africa & India
  • United Arab Emirates - Abu Dhabi
  • June 2018 to June 2020

Summary: responsible for supporting traders and end users in the sale of TTI
products. They provide product demonstrations, training, and customer support, and
work to build strong relationships with traders and end users to drive sales and
revenue growth.

KEY RESPONSIBILITIES:
1. On-site demonstrations and product training: Conducting hands-on demonstrations of TTI
products and accessories to contractors and tradespeople on job sites, explaining their features
and benefits, and providing training on their proper use and maintenance.
2. Customer engagement: Building and maintaining strong relationships with customers,
assessing their needs, and providing recommendations for the right tools and accessories for
each job.
3. Sales: Generating leads and identifying new sales opportunities, and working with the sales
team to achieve sales targets and drive business growth.
4. Market research: Conducting market research, monitoring industry trends, and providing
feedback to the company on customer needs and competitor activities.
5. Product launches: Participating in product launches and other marketing events to promote
TTI's products and brands.
6. Technical support: Providing technical support and troubleshooting assistance to customers,
and keeping up-to-date with product knowledge and changes in technology.
7. Record-keeping: Maintaining accurate records of sales activities and customer interactions.
8. Continuous learning: Staying current with product knowledge and industry trends, and
participating in training and development opportunities to enhance skills and knowledge.
9. Provide sales support to traders to help them effectively sell TTI products to end users.
10. Assess the needs of end users and work with traders to provide tailored solutions to meet
those needs.
11. Build strong relationships with traders and end users to foster customer loyalty and repeat
business.
12. Provide ongoing sales support to traders, including regular communication and follow-up.
13. Develop and implement cross-selling and up-selling strategies to increase revenue.
14. Provide feedback to product management and R&D teams to help inform product
development and improve product offerings.
15. Monitor sales performance and make recommendations for improvement as needed.

KEY ACCOUNTS MANAGER (ABU DHABI TEAMLEADER) at al fahim group
  • United Arab Emirates - Abu Dhabi
  • October 2015 to June 2018

Summary: responsible for driving the sales performance of the team to meet targets, developing new business, tracking key account metrics, collaborating with the sales team, providing technical and educational training, coordinating with the regional office, ensuring after-sales service, managing logistics and ordering, arranging yearly contracts, and analyzing market trends and competitors.

Enhance colleague performance by providing ongoing support, coaching, and guidance toensure the achievement of team targets.
En
sure timely and effective delivery of solutions that meet customer requirements andobjectives.
Develop and expand business opportunities with existing clients, as well as identify areas forimprovement to meet sales quotas.
Forecast and monitor key account metrics, prepare reports, and provide regular updates onaccount status.
Work collaboratively with the sales team to identify and capitalize on growth opportunities withinterritories.
Provide technical and educational training to end-users.
Assist with resolving complex customer requests or escalate issues as required.
Manage key accounts, ensuring the successful delivery of solutions that meet the needs andobjectives of the customer.
Coordinate with the regional office of Bosch to expand the product range and improve offerings.
Conduct field visits and provide after-sales support as needed.
Oversee
logistics, forecasting, and ordering processes.
Negotiate and manage yearly contracts with key account customers, including service plans, and monitor contract fulfillment.
Analys
e market trends, competitive offerings, and promotions, and evaluate the strengths andweaknesses of new products.

Education

Bachelor's degree, Mechanical Engineering
  • at An-najah National University
  • September 2013

Mechanical Engineer

Specialties & Skills

Electro mechanical
Refrigeration
Conditioning
MS Office Automation
COORDINATING
ANALYTICS
MECHANICAL ELECTRICAL AND PLUMBING (MEP) SYSTEMS
AUTOMATION
CONSTRUCTION
COMMUNICATIONS
MANAGEMENT
CUSTOMER SUPPORT
MARKET RESEARCH

Social Profiles

Languages

English
Expert
Arabic
Expert

Training and Certifications

Management Skills - new manger training 2022-udemy (Certificate)
Date Attended:
January 2023
Fundamentals of Managing and Using Data for Business Intelligence (Alison) (Certificate)
Date Attended:
December 2022
Field Sales (Certificate)
Date Attended:
December 2022
Essential Management Skills (Certificate)
Date Attended:
January 2022
Communication Foundations (Certificate)
Date Attended:
December 2022
Building Rapport on Virtual Sales Calls (Certificate)
Date Attended:
December 2022
Building and Managing a High-Performing Sales Team -LinkedIn Learning (Certificate)
Date Attended:
December 2022
Be the Manager Who Fights for Their Team (Certificate)
Date Attended:
February 2023

Hobbies

  • Reading
    i read about history a lot