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Fadi Khader, Senior Project Manager

Fadi Khader

Senior Project Manager·temenos

Canada

Diploma, IELTS

Work experience

Total years of experience: 27 years, 0 months

Senior Project Manager

July 2022 - Present

temenos

Toronto, Canada

July 2022 - Present

• Agile project management, scope creation, requirement gathering, user stories, Sprints, project kick-off, creating the project charter, creating and maintaining the schedule, risk management, communication management, project budgeting, resource allocation, owning the budget, forecasting effort, and recognizing revenue as per the PRM.
• Very successful track record in delivering multimillion complex projects within budget, schedule, and Scope on-prem and cloud.
• Single point of contact, developing relationships with clients and exploring new opportunities for mutual benefits of Temenos and the client, act as the first point of escalation for the clients.
• Devise new business opportunities to sell additional services, and licenses, focusing on Revenue generation and P&L.
• Risks mitigation and issues resolving both internally and externally.
• Using JIRA & Salesforce to create opportunities, SOW, user stories, sprints, change requests for services & change requests, manage P&L, and ensure delivery of projects within agreed financial parameters.
• Work with Banks C-level management to help build and meet the bank’s business objectives and vision.
• Administer and mentor project teams across different geo-locations, leading and motivating team members for enhanced delivery of work.
• Liaise with TEMENOS Senior Management on project & client issues to ensure a satisfactory conclusion.
• Heading steering committee meetings and providing updates on the projects on regular basis.

Company industry:
Banking
Job role:
Banking

Project Manager

January 2016 - Present

Temenos

Dubai, United Arab Emirates

January 2016 - Present

Determine the scope and clear business objectives of the project and the critical success factors of implementation projects (completion of the Project Definition Document).

Prepare and communicate Project Plan to client, project team and Client Services Management

Obtain Client sign off on:

Project definition and scope,

Project deliverables and agreed milestones,

All change control items.

Plan, manage and maximize utilization of project resources.

Implement and manage project Change Control procedures.

Manage client expectations and ensure implementation is within the agreed scope and timeframe.

Manage and own the resolution of all inter work stream issues.

Produce Project Dashboards and hold project meetings, on a regular basis, with the team and

separately with the client to ensure that project is on track.

Inform TEMENOS Management on issues outside

Monitor quality of deliverables according to TEMENOS Implementation Methodology and standards and maintain Project File and TMQ documentation.

Carry out end-of-project performance appraisals for consultants involved, identify with them and report training and development needs.

Ensure the promotion of TEMENOS image by the team at client site.

Develop and maintain close relationships with the client and ensure he is fully satisfied.

Identify and advice the Account Managers of opportunities to increase revenues.

Company industry:
Banking
Job role:
Management

Senior Project Manager

August 2010 - December 2015

CR2

Amman, Jordan

August 2010 - December 2015

Overseas project exposure: Latvia, Ukraine, Kazakhstan, Azerbaijan, UAE, Sudan, Lebanon, Oman & Jordan
Key Profile: Project management; banking system implementation; integration with back office systems, gateways & switches; client relationship management; technical consultancy
• Acquiring and issuing Card Payment technologies Master Card and Visa Magnetic Strip & EMV Certificates.
• Integrating with Back Office systems T24 Temenos, Open Way, Oracle FLEXCUBE, PentaBank & Colvir.
• Handling integration with Different Gateways & Switches like Jonet, S2M, OpenWay SNS, JONET & MEPS.
• Managing Internet Banking XHTML & Portals including Mobile Banking and SMS Banking.
• Delivering ATM, POS and Terminal Management solutions.
• Managing P2P money transfers, money gram, KYC and maintaining PCI DSS compliancy.
• Conducting Biometric Iris scan for card less access of accounts and money withdrawal from ATM.
• Managing different projects across the world and acting as a single point of contact for the customers.
• Delivering demonstrations including presentations of systems and POC (Proof of Concept).
• Gathering business requirements, conducting case study, system and business case analysis.
• Involved in project planning, budgeting, risk assessment & mitigation, communication and escalation.
• Updating stakeholders on project progress and providing technical consultancy to the Account Managers.

Company industry:
Banking
Job role:
Information Technology

Presales Manager

January 2007 - August 2010

Orange

Amman, Jordan

January 2007 - August 2010

• Provide complete solutions including technical documentation, presentations, client education of proposed proposals for telecom solutions (Hosting, ADSL, LL, IPVN, AVPN, Frame Relay, MPLS, QoS, Tripleplay).
• Deliver technical briefings to the sales team and provide technical support in meeting with key and potential clients.
• Requirements capture and analysis in conjunction with the customers RFP & Bids.
• Analyze requirements for integrating products into the network and IT systems.
• Tailoring solutions corresponding to client’s requirements.
• Consultation, evaluation and analysis of solutions requested by clients.

Company industry:
Telecommunications
Job role:
Management

Senior Project Manager

September 2003 - January 2007

Saudi Oger - Oger Systems

Amman, Jordan

September 2003 - January 2007

* Middle East Project Management Company of the Year
http://www.pmforum.org/blogs/news/2008/12/oger-systems-wins-middle-east-project.html

Key Project to Credit:
•E-commerce project IBM web sphere 6.
•Security, Penetration testing, Ethical hacking & for Qutel, Al Futem, Arab Bank.
•Technical writing for Oracle EBS R12 HR, Finance for Shura Project KSA.
•HR & Financial Module implementation for Shura council KSA .
•Infrastructure setup VPN & IP telephone.

Responsibilities:
• Program Manager for several projects on IBM Web Sphere, Java, Oracle EBS 12, Cisco Networks, Technical Writing, Security.
• Managing resources & projects in Amman Branch with coordination with KSA & assigning tasks & roles
• Creating new business opportunities & Strategic planning
• Finding new resources for the projects in all branches
•Project Manager for a $ 7 Million budget Project “egates Jordan”
Stakeholder’s GID general Inelegancy deportment, PSD Public Security Department, Civil Aviation, DNRD & 4 technical teams form UAE, Australia, USA & Jordan

Company industry:
IT Services
Job role:
Management

Technical Support Head

December 2001 - September 2003

ITCC

Jordan

December 2001 - September 2003

Key Projects to Credit:
• Infrastructure Software & Hardware Upgrade of the platform from Windows NT, exchange 5.5 to Windows 2003 server Exchange 2003 and ISA 2000, Disaster recovery.
• BaaN IV Installation and provision of support, service packs, backup & restore options.

Responsibilities:
• Technical Support, LAN, WAN, PC, fiber, FW, Routers & Servers
• Help desk for more than 250 employees.
• ERP Baan customization and support

Company industry:
Industrial Production
Job role:
Engineering

Computer & Network Engineer

June 1999 - December 2002

ATS (Applied Technical Systems)

Amman, Jordan

June 1999 - December 2002

Projects Handled
• Network, Internet & Email: numerous projects in software implementation, LAN, WAN, Internet, Email, Design setup installation and support

Key Profile: Preparation of technical proposals; pre-sales; equipment maintenance; service delivery; training
• Drafted maintenance contracts and prepared plans for new sites implementation (Software, Network, Servers, Switches PC, etc.) to align performance of the team for attaining business objectives.
• Maintained Computers, Printers, Scanners, Switches and other Peripherals.
• Installed and configured Routers, Firewall, ATM, sites with Microsoft Exchange Servers and ISA.
• Delivered timely & quality service and attained customer satisfaction.

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Engineering

Education

British Council

May 2009

May 2009

Diploma, IELTS

Jordan

Cambridge College

May 2008

May 2008

Diploma, HR Diploma

United Kingdom

PMI

October 2005

October 2005

Diploma, Certified PMP ID 309157

United States

Microsoft

April 2003

April 2003

Diploma, MCP ID 3142125

United States

ISA & Exchange

Kharkov University for Radio Electronics

June 1999

June 1999

Bachelor's degree, Computer& Networks Engineer

Ukraine

Skills

Banking Software
Expert
Banking Software
Expert
Telecom Infrastructure
Expert
Telecom Infrastructure
Expert
Pre sales
Expert
Pre sales
Expert
Project Management
Expert
Project Management
Expert
Network Cards
Expert
Network Cards
Expert
Oracle EBS
Intermediate
Oracle EBS
Intermediate
Project management, Budget & Risk Management, Resource Planning & Quality control
Expert
Project management, Budget & Risk Management, Resource Planning & Quality control
Expert
Networks, FW, Routers,IPS, IDS, Servers & Infrastructure
Expert
Networks, FW, Routers,IPS, IDS, Servers & Infrastructure
Expert
Strategic Planning, Business Intelligent, Performance Management
Expert
Strategic Planning, Business Intelligent, Performance Management
Expert
Microsoft Exchange, ISA, Active Directory, SQL
Expert
Microsoft Exchange, ISA, Active Directory, SQL
Expert
Operation management & KPI
Expert
Operation management & KPI
Expert
Presales
Expert
Presales
Expert
Banking Systems
Expert
Banking Systems
Expert
Banking Software
Expert
Banking Software
Expert
Telecom Infrastructure
Expert
Telecom Infrastructure
Expert
Pre sales
Expert
Pre sales
Expert
Project Management
Expert
Project Management
Expert
Network Cards
Expert
Network Cards
Expert

Languages

Arabic

Expert

English

Expert

Russian

Expert

Memberships

PMI

Certified PMP ID 309157

June 2005

Jordanian Engineers Association

Member

September 1999

Training and Certifications

Certifications
PMP
PMI
Mar 2005 - Jul 2005

Hobbies and interests

Chess