Fady  Fayz Fahim, Technical Operation Manager

Fady Fayz Fahim

Technical Operation Manager

investment sector Ministry of Interior

البلد
مصر
التعليم
بكالوريوس, محاسبة
الخبرات
12 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 8 أشهر

Technical Operation Manager في investment sector Ministry of Interior
  • مصر - القاهرة
  • يونيو 2011 إلى يناير 2024
Senior Supervisor في Vodafone
  • الإمارات العربية المتحدة
  • أبريل 2020 إلى مايو 2021

• Manage Group of Retail Areas
• Supervise all actives such as sales, inventory, target, complains, prices
• Instruct staff on how to handle difficult and complicated sales.
• Assign employees to specific duties.
• Plan and prepare work schedules and keep records of employees' work schedules
• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
• Review inventory and sales records to prepare reports for management and budget departments.
• Estimate consumer demand and determine the types and amounts of goods to be sold Related .
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
• Formulate pricing policies for merchandise, according to profitability requirements.
• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
• Plan and coordinate advertising campaigns and sales promotions.
• Manage and direct actives to exact department concerned with solving the problem .

Retail Area Manager في We
  • الإمارات العربية المتحدة
  • يونيو 2019 إلى مارس 2020

• Manage Sales team
• Ensure adherence to sales targets
• Supervise pricing and display items after being shelf placed
• Monitor operational sales activities to ensure service quality and customer satisfaction
• Lead the sales team through handling tough sales
• Plan work schedules and keep records of employees' schedules and time cards.
• Supervise inventory and sales records to prepare briefing reports for management along with department budget.
• Interpret and implement sales department policies and procedures
• Select, hire, train, and evaluate personnel to ensure sales team intactness
• Perform general Administration duties, such as ordering supplies, maintaining, records management database systems, and other managerial duties.
• Meet workflow with individuals and others on behalf of executives and boards of directors
• Review operating practices and procedures to determine whether improvements can be
• made in areas such as workflow, reporting procedures.
• Provide feedback to support marketing in taking the decision whether to engage in new markets to extract new Clients

Retail Manager في Orange
  • الإمارات العربية المتحدة
  • أبريل 2013 إلى يونيو 2019

• Responsible for all Operating
• Responsible for Complaints handling
• Responsible for all Sales functions
• Responsible for Data Analysis & tracking transactions
• Responsible for of key performance indicators (KPIs) across different functions
• Responsible for Inventory (Stock)
• Responsible for dealing with social security
• Dealing Perfect with all CRM programs available

الخلفية التعليمية

بكالوريوس, محاسبة
  • في جامعة القاهرة
  • مايو 2010

Specialties & Skills

Leadership
Digital Marketing
Planning
Customer Service Management
Administration
CUSTOMER RELATIONSHIP MANAGEMENT
INDICATORS
SOCIAL SECURITY
KEY PERFORMANCE INDICATORS (KPIS)
DATA ANALYSIS
PROJECT MANAGEMENT
QUALITY ASSURANCE
INVESTIGATION
SALES RECORDS

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

CMA (تدريب)
معهد التدريب:
Canadian Academy
تاريخ الدورة:
June 2013
المدة:
180 ساعة

الهوايات

  • القراءة - التعلم المستمر - Self study - السباحة - Cycling
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