Fady Said El Eter, IT Administrator, Help Desk Support

Fady Said El Eter

IT Administrator, Help Desk Support

Tedi GmbH & Co. KG

البلد
ألمانيا
التعليم
دبلوم, Commvault Specialist Storage
الخبرات
24 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :24 years, 9 أشهر

IT Administrator, Help Desk Support في Tedi GmbH & Co. KG
  • ألمانيا
  • أشغل هذه الوظيفة منذ فبراير 2012

Network Installation and Configuration: WLAN, TCP/IP, Ethernet, DNS, DHCP, Active Directory

Hardware Installation and Maintenance: Intel, AMD/ ATI, nVidia, DELL, HP, ASRock, Fujitsu Siemens, Sony, IBM, Asus

Software Installation and configuration of Microsoft Systems: MS Windows 95, 98, XP, Vista, /, Server 2000, 2003 and 2008/R2, MS Office Suite, Outlook

Virtual: Windows Virtual PC, VMWare

Backup: Simpana, Windows Backup, Notron, Symantec ImageCenter, Acrions

Computer assembly/ Network maintenance

Customer Support

Frontline Officer في Commvault Systems
  • ألمانيا
  • نوفمبر 2010 إلى يوليو 2011

Frontline contractor with the company’s Frontline Support Team.
As a Microsoft Windows Specialist, I maintained and supported our customers in their Windows environments.
I was also responsible of our Windows Test-Lab, which was based on Windows Server 2008 R2.
I also possess proven leadership skills in IT maintenance, providing excellent strategies for the growth and development of the firm.
During my tenure with Commvault, I managed to pass 5 important Commvault exams

Customer Service & Technical Support في Web@Call
  • ألمانيا
  • مايو 2010 إلى أكتوبر 2010

Network Installation and Configuration
Hardware Installation and Maintenance
Software Installation and configuration of Microsoft systems
Sale- IT Products, Accessories
Customer Support

Computer Technician & Salesman في TechnoLand Computers
  • لبنان - طرابلس
  • مايو 2008 إلى أكتوبر 2009

Network Installation and Configuration,
Hardware Installation and Maintenance,
Computer assembly,
Software installation and configuration of Microsoft systems
Sales - IT Products, Laptops, Desktops,
Customer Support

Computer Technician في Ghanem Computers
  • لبنان - طرابلس
  • أبريل 2007 إلى أبريل 2008

Network Installation and Configuration,
Hardware Installation and Maintenance,
Software installation and configuration of Microsoft systems,
Customer Support

Computer Technician في Bits Computers
  • لبنان - طرابلس
  • مارس 2005 إلى مارس 2007

Network Installation and Configuration,
Hardware Installation and Maintenance,
Software installation and configuration of Microsoft systems,
Customer Support

Supervisor في Afif Internet Café
  • لبنان - طرابلس
  • أكتوبر 2002 إلى يناير 2005

Hardware and Software Maintenance for 30 machines
Customer Support
Desktop and Hardware retail

Technician في Eter Computer Retail and Internet Services
  • لبنان - طرابلس
  • يوليو 1998 إلى سبتمبر 2002

Hardware and Software Installation of Desktop PC
Customer Support
Network Maintenance

الخلفية التعليمية

دبلوم, Commvault Specialist Storage
  • في Commvault Training Center, Oberhausen, Germany
  • يونيو 2011

Certificate of Excellence, Certified Commvault Specialist, Storage

دبلوم, Commvault Specialist, Disaster Recovery
  • في Commvault Training Center, Oberhausen, Germany
  • مايو 2011

Certificate of Excellence, Certified Commvault Specialist, Disaster Ricovery

دبلوم, System Support
  • في Commvault Training Center, Oberhausen, Germany
  • أبريل 2011

Certificate of Excellence, Certified Commvault Support

دبلوم, Commvault System Engineer
  • في Commvault Training Center, Oberhausen, Germany
  • أبريل 2011

Certificate of Excellence, Certified Commvault Engineer

دبلوم, Commvault System Administration
  • في Commvault Training Center, Oberhausen, Germany
  • أبريل 2011

Certificate of Excellence, Certified Commvault Administrator

دبلوم, Simpana 9 System Administration Course
  • في Commvault Training Center, Oberhausen, Germany
  • ديسمبر 2010

Certificate of Completion, for satisfactorily completing the Simpana 9 System Administration Course

دبلوم, Simpana 9 System Engineering & Support Course
  • في Commvault Training Center, Oberhausen, Germany
  • ديسمبر 2010

Certificate of Completion, Simpana 9 System Engineering & Support Course

Specialties & Skills

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس
الالمانية
متمرّس

التدريب و الشهادات

Language Certificate German (الشهادة)
تاريخ الدورة:
December 2010
صالحة لغاية:
January 9999
Microsoft Certified Systems Engineer (MCSE) (الشهادة)
تاريخ الدورة:
October 2005
صالحة لغاية:
January 9999

الهوايات

  • Computing, Writing, Traveling