Technical Consultant
International Turnkey Systems (ITS)
Total years of experience :22 years, 4 Months
• Leading R&D efforts of education from its inception to develop a range of new products
• Building and implementing a detailed research work plan to fulfil department's research objectives
• Working to improve and expand company's products and services
• Providing technical leadership to direct and manage product development.
• Developing prototypes for range of products based on education technologies
• Responsible for the creation, implementation and execution of Action Sales Plan.
• Managing a portfolio of accounts
• Using an existing network of industry contacts to generate new business.
• Generate and maintain a credible forecast for accounts and territories and provide this information on a regular basis to Senior Management.
• Serve as the primary customer contact for technical and business issues for those accounts and territories assigned. Work with Pre Sales Engineers on all technical issues.
• Dealing with all aspects of a campaign
• Handling all bidding process.
• Create Project Plans according to CMMI models.
• Track resources utilization, monitoring, and controlling project progress.
• Documenting the internal content development methodology by adopting the instructional system design process ADDIE, and producing the ITS e-Learning handbook as mandated by the company quality procedure (CMMi Level 5)
• Prepare project sizing for new proposals and projects.
• Participate in proposal creation and handling for respected prospects.
• Successfully managed the following projects
o KFU e-Learning Center Project
o Phase 1 of Taibah e-Learning project
• CMMI Appraisal Team Member
• Provides client-facing interface as required and at request of sales team.
• Interacts with clients regarding potential business/technology improvements, value of e-Learning different solutions, and influences decision criteria (qualifies, influences, and shapes client requirements and expectations)
• Interacts persuasively during the orals process best practice with client executives, explaining e-Learning solutions, value propositions, and potential impacts on client business drivers.
• Participates in customer site visits to gather data, present solutions, during the due diligence process
• Write relevant parts of the proposal and reviews the final document
• Handle pre-sales requests for supported products and services by e-Learning.
• Delivers solution, and proposal content
• Validates proposal and solution deliverables
• Managing a team of 15 e-Learning specialists (Instructional Designers, Developers, Content Producers, Graphic Designers & Illustrators, Multimedia Specialists, Quality Assurance and Quality Control). The team is in charge of developing e-Learning bespoke courses (courseware),
• Handle work life cycle according to Development Life Cycle Handbook .
• Track resources utilization and reporting task progress.
• Divide project tasks to subtasks and handle them among available resources.
• Handle technical issues during development.
• Successfully managed, supervised and delivered the following projects:
o Phase 1 of Taibah e-Learning project (courseware)
o ZAIN KSA New Employee e-Learning Module
o ITS Academy Rapid and Traditional e-Learning courses
o Multiple Demos and Prototypes for multinational universities and organizations
o Echo360 Lecture Capture Technology for King Faisel University, New York University in Abu Dhabi, American University in Sharjah, Sorbonne University in Abu Dhabi, Jordanian University for Science and Technology, and others
• Create SCORM Packages using WEBT.
• Design and develop multimedia interactive objects using Adobe Flash CS3, Action Script 2.0 and Action Script 3.0
• Design and implement e-Learning solutions using LAMP technology.
• Develop Rich Internet Applications using Adobe Flash CS3, Adobe Flex, and Adobe Air.
• Compose e-Learning courses
• Administering LMS systems; Moodle, Fronter, and Learn eXact
• Design, develop and maintain SCCT website and SCCT Intranet (IntraZone) using ASP.net
• Responsible for designing company brochures, and presentation demos.
• Design and Implement web applications to interact with ERP System.
• Manage the servers' environment and ensuring smooth operation.
• Manage Active Directory services.
• Manage Exchange services.
• Manage Backup services
• Manage networking infrastructure services.
• Manage standard data backup infrastructures.
• Manage Troubleshoots networks, systems, and applications to identify and
• Correct malfunctions and other operational problems.
• Working on HP and SUN servers
• Design and implement applications using Flash Action Script to simulate (movement and timing) physics and chemistry interactive experiments to be a value added to e- learning solutions
• Design websites graphics, logos, banners, intros and animation
• Design all printed materials Brochures, Flyer, Poster, and ads
• Analyze, design, and develop web solutions using ASP, PHP, MS SQL Server, and MySQL
• Participate in analyzing, designing, developing, and implementing desktop applications using C#.
• Responsible for H\W and S\W, backup, troubleshooting.
• Responsible for network installation and maintenance.
• Responsible for maintaining the stability of computer systems, Intel servers, and provide periodically reports.
• Design and develop a Flash Application (Action Script, ORACLE) to display the operation monitoring status to the employees using LCD plazma screens
• Design and develop websites using ASP, MS SQL Server, and MS Access
• Design graphics for web and desktop applications
• Design logos, and company profile
• Design Advertisements, brochures, posters, and newspaper ads using Adobe Photoshop
• Design interactive flash movies and intros using Adobe Flash 5
This was a Part Time, during my study in the faculty
• Design and develop websites using ASP, MS SQL Server, and MS Access
• Design graphics for web and desktop applications
• Design logos, and company profile
• Design Advertisements, brochures, posters, and newspaper ads using Adobe Photoshop
• Design interactive flash movies and intros using Adobe Flash 5
Master in Business Administration (MBA), Major: e-Business and Information Management System