Procurement and Administration Manager
Al Fares Transportation Co.
Total years of experience :21 years, 1 Months
- Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
- Plan and coordinate the government requirements for the trucks and employees.
- Recruit and train personnel and allocate responsibilities and office space.
- Assess staff performance and provide coaching and guidance to ensure maximum efficiency.
- Ensure the smooth and adequate flow of information within the company to facilitate other business operations.
- Manage schedules and deadlines.
- Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
- Monitor costs and expenses to assist in budget preparation.
- Oversee facilities services, maintenance activities and tradespersons (electricians, safety and maintenance staff).
- Organize and supervise other office activities (recycling, renovations, event planning etc.).
- Ensure operations adhere to policies and regulations.
- Keep abreast with all organizational changes and business developments.
1. Supervise and manage team of buyers in different geographical locations to meet management expectations
2. Ensure the best possible price for purchased material and services, without compromising material quality and lead time.
3. Identify and eliminate or reduce the high volume of low value suppliers by review of sample orders and establishing alternative methods of ordering such as stock-call off or supplier stock management agreement.
4. Liaise with all major suppliers on an ongoing basis to set up standard agreements.
5. Carry out regular monitoring of prices and price agreements by comparison to previous orders.
6. Target to reduce lead time on materials to be sourced and ensure dealing with suppliers who adhere to committed lead times.
7. Framework agreement negotiations with suppliers will be carried out to obtain maximum benefit for the company.
8. Developing a procurement policy and operating system for the department.
o Specialist Buyer:
- Obtains quotations from suppliers, negotiating pricing terms and delivery when necessary.
- Coordinates and expedites materials, quantities, and delivery dates.
- Assures suppliers meet with all company and customer quality standards.
- Research components for alternate sourcing.
- Maintain required quality performance levels.
- Liaise with Operations and Planning Groups.
- Act as the main point of contact with the end-user for all users-related issues.
o Tender Supervisor:
- Perform an initial review of the Invitation to Tender, documents to establish the scope of work, the Tender schedule and the composition of the Tender team. Clarify any item(s) that are unclear.
- Establish the requirements of the tender team members with due regard to the scope of work and the Tender schedule.
- Plan tender reviews and submittal deadlines according to the procedures and requirements.
- Participate in all tender stage gate meetings.
- Ensure that all relevant data and information compiled during the tender development phase is considered and made available to all Tender team members.
- Maintain accurate records and files (manual & electronic) of all the tender data (i.e. correspondence, quotations, internal input, etc.).
- Oversee the tender estimate for accuracy and compliance with the internal customer requirements.
- Assist as needed in the development of prequalification documents.
Manage and control the quality of the customer’s interaction with us through the telephone.
Manage a multi-cultural team (20 - 35 staff) to achieve Key Performance Indicators as set out by the Customer Service Manager. These will be in line with International Standards as set by DHL Worldwide Express.
Ensure that daily monitoring of Advisors is maintained to keep in line with set Service levels and targets.
Report on Indicators on a daily basis. Exploit all commercial opportunities.
Responsible for team’s: Training/Coaching, Appraisals and Development, Discipline and Guidance
Responsible for Administration of the Team, e.g. incentives, commissions, etc.
Daily Reporting.
Customer Complaint Management \{Phone/Face to face\}.
Deputy Retail Sales Manager and leading the Retail Sales Executives in the weekends & holidays.
Deputy First Contact Resolution Manager since April 2008 up to March 2009.
